Financial Care Coordinator/Pre-Registration
Patient Service Associate – Full Time Position for Busy Multi-Specialist Clinic, located in Mebane, NC.
Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.
We are seeking a patient-focused individual for a full-time Financial Care Coordinator/ Pre-Registration position at the future new Mebane Kernodle Clinic location (Trollingwood Road exit). Previous experience is preferred but not required. EPIC experience is a plus but not necessary. The schedule is Monday–Friday, 8:00 a.m. to 5:00 p.m.
Qualified candidates should demonstrate excellent customer service skills, computer proficiency, and a strong knowledge of medical practices. The ability to multitask effectively while creating a friendly, welcoming environment for our patients is essential.
Job Type: Full-time
Duties Include, but not limited to the following:
- Handle collection calls and/or correspondence
- Provide customer service regarding patient accounts collection issues, update and file insurance, post patient payments and setup payment plans. Identify and request necessary adjustments and/or refunds. Reconcile cash drawer at end of day.
- Assist departments with collecting payments on past due accounts prior to a patient setting up an appointment.
- Verify benefits for patients, setup payment plans and collect surgery deposits
- Assist patients with yearly tax statements and itemized statements
- Manage Pre-Pay work que
- Handle bankruptcy accounts
- Review monthly collection report (accounts with a balance of $200 or greater)
