Job Title: ACT Case Manager (Community/Home-Based – Field Work Only)
Location: Chicago - North and West Sides
At Vivia Health, we believe in bringing care to where it matters most—into the lives and homes of those we serve. As part of our Assertive Community Treatment (ACT) team, we deliver high impact, integrated mental health care to individuals living with severe and persistent mental illness (SPMI) across the Chicagoland area. Our offsite model empowers professionals to meet clients in their environment, build meaningful relationships, and deliver services with dignity and flexibility.
We are seeking a dedicated ACT Case Manager to join our dynamic multidisciplinary team. This is a fully offsite, community-based role that involves providing intensive, wraparound services to adults with serious mental illness (SMI) in their homes and other community settings.
The ideal candidate is compassionate, resilient, organized, and passionate about supporting clients facing significant mental health challenges. This is not a traditional office-based role—you'll be working independently in the field, collaborating closely with our clinical team through remote check-ins and occasional team meetings.
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Deliver intensive case management services to adults with SPMI in home and community settings.
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Conduct routine field visits across the Chicagoland area to assess, engage, and support clients.
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Help clients access mental health care, housing, benefits, medical providers, and recovery services.
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Collaborate remotely with ACT team members: psychiatrists, nurses, therapists, peer specialists.
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Maintain uptodate documentation on client progress, interventions, and treatment goals.
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Assist with medication support, crisis prevention planning, and skillbuilding activities.
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Promote autonomy and recovery by meeting clients where they are—physically and emotionally.
Qualifications
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IM+CANS certification (Illinois Medicaid Community and Supports Assessment).
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Bachelor’s degree in social work, Psychology, Human Services, or a related field.
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At least 1 year of experience working with individuals with serious mental illness.
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Valid Illinois driver’s license, auto insurance, and reliable personal transportation.
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Strong interpersonal skills and the ability to work independently in community settings.
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Techliterate; comfortable with electronic documentation and mobile communication.
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Prior ACT team experience or communitybased mental health work.
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Familiarity with Medicaid documentation and behavioral health service coordination.
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Bilingual in Spanish or other languages is a strong plus.
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100% offsite and communitybased No office shifts
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Meaningful, facetoface work supporting Chicago’s most vulnerable populations.
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Collaborative ACT team with regular virtual checkins and supervision.
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Full health, dental, vision, PTO, 401(k), and mileage reimbursement.
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CEU reimbursement and ongoing clinical development.
Job Types: Full-time
401(k)
Dental insurance
Health insurance
Mileage reimbursement
Paid time off
Vision insurance
Vivia Health is dedicated to delivering high-quality mental health services and primary care that make a lasting impact on the communities we serve. Our mission is to improve access to care, address healthcare disparities, and empower individuals and families to lead healthier, more fulfilling lives. As a member of our team, you’ll join a collaborative and supportive environment where your work truly matters. We are committed to fostering professional growth through training, development opportunities, and a culture that values innovation, respect, and teamwork. At Vivia Health, you’ll have the opportunity to make a meaningful difference every day. By providing compassionate care and improving health outcomes, you’ll help build stronger, healthier communities while enjoying a workplace that supports your success. If you’re looking for a rewarding career with a mission-driven organization, Vivia Health is the place for you.
