Job Summary
We are looking to hire detail-oriented Inside Sales Account Representatives for both our SLED and Federal teams to align Tier I and Tier II technology vendors—including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft—with customer needs. This role requires daily proficiency in Excel to support accurate product information, pricing, data entry, and purchase order management.
You will provide quotes for public-sector clients, maintain organized customer records, participate in vendor training, and deliver prompt, professional service that strengthens customer relationships. Collaboration with customers, warehouse teams, service staff, and manufacturer technical support is essential to ensuring seamless delivery of products and services.
This position is based onsite in our Ashburn, VA office. Only local applicants will be considered.
Responsibilities
- Identify and align Tier I and Tier II vendors and services with customer requirements, including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft
- Provide accurate, timely product information, pricing, credit terms, and applicable rates to both existing and prospective clients
- Efficiently manage multiple purchase orders simultaneously, ensuring accurate data entry and updates within the company's sales communication software
- Will quote and sell our vendors’ products and professional services to state and local agencies, school districts, and higher education institutions
- Actively participate in vendor product training sessions and meetings to stay informed on the latest offerings and industry developments
- Maintain precise and comprehensive records of customer inquiries, concerns, feedback, and complaints within the designated tracking system
- Build and maintain strong customer relationships by providing prompt, courteous, and professional service.
- Collaborate effectively with customers, warehouse operations, service teams, and manufacturer technical support to ensure seamless service delivery
Qualifications / Skills / Knowledge
- 1–3 years of Inside Sales or Account Management experience in the Federal / SLED VAR industry
- Bachelor’s degree in Business or a related discipline, or equivalent professional experience
- Strong written and verbal communication skills
- Proactive problem-solver with the ability to work independently
- Highly organized with excellent attention to detail
- Able to prioritize tasks and perform well under pressure
- Proficiency in Microsoft Excel and the full Microsoft Office Suite
Who We Are
DSI Tech is a Cisco Partner, generating over $228 million in revenue annually. We are an expanding company that has been providing IT solutions and services since 1991, with headquarters in the Washington, D.C. metro area.
At DSI Tech, we pride ourselves on our culture based on credibility, capability, customer service, and commitment to our talented workforce and customers. We are excited to help accelerate your career development and growth!
Benefits
DSI Tech offers a range of employee benefits, including a 401(k) plan with a 3% company match, medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, paid time off (PTO), and 9.5 company-paid holidays. We are committed to ensuring employee satisfaction through our benefits program and fostering a friendly, team-based culture.
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- SLED sales: 3 years (Preferred)
Work Location: In person
