Job Summary:
The Venue Coordinator at The Grove at Centerton is responsible for planning, coordinating, and overseeing events. This role serves as the primary point of contact for clients, ensuring every event is organized, executed and concluded smoothly while deliver exceptional guest experience. The Venue Coordinator works closely with clients, vendors, and venue staff to ensure all event details align with client expectations and venue standards. This position pays hourly in addition
Duties/Responsibilities:
· Serves as primary contact for clients before, during and after their event
· Coordinate all details of events including menus, timelines, floorplans, rental details and vendor logistics.
· Clearly understand the properties’ product, site features, and amenities to field all questions posed by prospective guests.
· Maintain a detailed banquet event order (BEO) for all upcoming events
· Coordinate detailed meetings with clients to discuss in detail all necessary information for day of the event.
· Respond to communications in a timely manner to all clients, vendors, & internal operations.
· Responsible for obtaining timely & correct final payments from clients, in addition to processing financials for event.
· Data entry for all details into Event Management System.
· Coordinate with vendors such as florist, photographers, musicians, etc. to ensure all details are correct.
· Organize & sell enhanced rentals to booked clients.
· Serve as a point of contact for clients, vendors, ensuring timely arrivals and proper setup.
· Introduce client to the Banquet Captain and Banquet team at the start of the event.
· Address last-minute changes and troubleshoot issues quickly and professionally.
· Ensure clients feel supported, and cared for throughout their experience
Qualifications:
· 2+ year of experience in event planning, hospitality and client facing role
· Ability to work evenings, weekends, and holidays as required.
· Strong organizational skills and attention to detail
· Experience in Infor SCS, Microsoft, & Outlook preferred
· Ability to remain calm and solve problems in fast-paced environments.
· Ability to stand and walk for extended periods.
· Lift and carry up to 25–50 pounds, as needed.
· Proficient with email communication, strong written and verbal communication skills
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
