Position Title: Sales Coordinator
General Responsibilities:
- Sales Order Entry & Processing
- Accurately enter, review, and process customer sales orders in SAP and other required customer portals,
- ensuring pricing, item numbers, quantities, delivery dates, and shipping instructions are correct.
- Order Follow-up & Customer Communication
- Monitor open orders and communicate with customers regarding order status, product availability, shipment schedules, delivery updates, shortages, delays, and other order-related matters.
- SCM & Shipping Coordination
- Work closely with the SCM, Warehouse, and Production teams to coordinate inventory availability, production status, shipping schedules, and timely order fulfillment.
- Customer Requirements & Documentation
- Maintain and follow customer-specific requirements, including order protocols, shipping documentation, labeling, portal updates, item setup forms, and other required sales support documents.
- Food Show & Sample Support
- Assist with food show preparation and participation, including coordinating samples, sales materials, booth supplies, schedules, and shipment of customer samples as needed.
- Issue Resolution & Internal Support
- Support the Sales, Accounting, and SCM teams in resolving order discrepancies, pricing issues, deductions, disputes, delivery problems, and other customer-related matters.
Qualifications:
- 1-2 years sales or related experience
- Proficient in MS Office (Word, Excel, Outlook, etc.)
- Presentational communication skills
- Bilingual in English and Korean
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Application Question(s):
- Are you bilingual in Korean and English?
- Please indicate your total years of relevant experience.
- Please specify your current status in the United States, or if you are a foreign national, indicate your visa type.
Work Location: In person
