Job Overview
We are seeking a dynamic and compassionate Dermatology Customer Service and Administrative Professional to join our dedicated healthcare team. There is also a significant clinical component that could be a
Part of this dynamic position. In this vital role, you will serve as the first point of contact for patients seeking dermatological care, ensuring a smooth and welcoming experience from appointment scheduling to follow-up. Your expertise in medical administrative support combined with your knowledge of dermatology and related medical fields will help facilitate efficient clinic operations, accurate documentation, and exceptional patient service. This position offers an exciting opportunity to contribute to patient care excellence while working in a fast-paced, supportive environment committed to professional growth.
Duties
- Greet patients warmly, verify their information, and assist with appointment scheduling using Electronic Health Records (EHR) systems
- Manage patient intake processes, including collecting vital signs, updating medical histories, and ensuring accurate documentation of patient interactions
- Coordinate with healthcare providers to facilitate dermatology consultations, procedures, and follow-up appointments
- Maintain and organize medical records, ensuring compliance with privacy regulations and accurate ICD coding for diagnoses and treatments
- Assist with basic clinical tasks such as preparing patients for examinations
- Handle phone inquiries professionally, providing information about services, appointment availability, and insurance requirements
- Support clinic operations by managing medical documentation, processing referrals, and updating electronic health records (EHR/EHR systems) efficiently
Requirements
- Proven experience in medical office management or administrative support within dermatology or related outpatient settings
- Strong knowledge of dermatology terminology, physiology, anatomy, pharmacology, and medical-surgical procedures
- Familiarity with EMR/EHR systems for managing electronic health records and medical documentation
- Certification in Basic Life Support (BLS) or equivalent healthcare safety training preferred
- Experience with hospital medicine environments such as inpatient or outpatient clinics is highly desirable
- Ability to perform clinical tasks including intake procedures, vital signs measurement, phlebotomy, and medication administration when qualified
- Excellent patient service skills with a positive attitude and professional communication abilities
Join us in delivering outstanding patient care through compassionate service and efficient administrative support! This role is paid and offers a rewarding environment where your skills make a real difference in patients’ lives. If you’re passionate about dermatology and eager to grow your career in healthcare administration, we want to hear from you!
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Free parking
- Health insurance
- Health savings account
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
Work Location: In person
