Billing, Scheduling & Customer Service Administrator
Company: Prime Home ServicesLocation: Fort Worth, TXJob Type: Full-TimePay: $19.00 per hour
Join Our Team!
Prime Home Services is looking for a dependable, organized, and friendly Billing, Scheduling & Customer Service Administrator to help support our growing office. This position is perfect for someone who enjoys helping customers, staying organized, and keeping daily operations running efficiently.
Responsibilities
- Schedule appointments and coordinate technician routes
- Process customer billing, invoices, and payments
- Answer incoming phone calls and provide outstanding customer service
- Respond to customer emails and text messages
- Resolve customer questions regarding scheduling and billing
- Create and manage work orders
- Communicate with technicians and customers throughout the day
- Maintain accurate customer records and office documentation
- Assist with general administrative and office duties
Qualifications
- Previous experience in customer service, scheduling, dispatching, billing, or office administration preferred
- Excellent communication and phone skills
- Strong organizational and multitasking abilities
- Detail-oriented with excellent follow-through
- Comfortable using computers and learning new software
- Positive attitude, dependable, and a team player
Preferred Qualifications
- QuickBooks experience
- Microsoft Office (Outlook, Excel, and Word)
- Experience in home services, construction, pest control, HVAC, plumbing, or similar industries
What We Offer
- Starting pay of $19.00 per hour
- Full-time, Monday–Friday schedule
- Paid training
- Opportunities for growth and advancement
- Supportive, family-oriented work environment
- Stable position with a growing local company
If you enjoy helping people, staying organized, and making sure customers receive excellent service, we’d love to meet you. Apply today and become part of the Prime Home Services team!
Pay: From $38,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Work Location: Remote
