Job Description:
Salary $83,000 - $85,000
Program Director
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal-driven? Then the Program Director position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As a Program Director, you will be responsible for supporting and improving Job Connect operations, data capture, customer flow, report writing, and general operating capabilities.
Successful Elements
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Collaborate with leadership teams and contractor staff to optimize customer flow, strengthen service delivery processes, improve operational efficiency, and ensure accurate and compliant data management practices
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Develop and maintain strategic partnerships with state agencies, local organizations, educational institutions, and community stakeholders to strengthen collaboration, expand service access, and support program goals
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Monitor progress toward contractual performance benchmarks and quarterly goals, identify performance challenges, and implement corrective strategies to support continuous program improvement
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Oversee ISO compliance activities, internal quality assurance processes, and audit preparation to ensure adherence to organizational and contractual standards
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Maintain accurate organizational charts, staff directories, and operational documentation to support communication, reporting, and program oversight
Education and Experience Requirements
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Bachelor’s degree required, master’s degree preferred
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7-10 years of previous supervisory experience required
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Excellent organizational, prioritization, and problem-solving skills
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Ability to gather and synthesize information from a wide variety of people and sources
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Experience managing large-scale projects and driving change initiatives, including efforts requiring as-is process mapping and the design and rollout of new processes and standard operating procedures
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Proficient in Microsoft Office applications, with high proficiency in Microsoft Excel
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Regional travel is required
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Able to work fully onsite, fully virtual, or in a hybrid environment
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Clean driving record, valid Driver’s License, and reliable vehicle required
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
