Position Summary:
The business & Commercial Relationship Manager is responsible for originating, underwriting, and managing a commercial loan portfolio while proactively identifying and mitigating credit risks to maintain strong portfolio quality and minimizing delinquencies. This role drives member value and credit union growth by building strong relationships with existing and prospective members, delivering exceptional service, and expanding utilization of deposit accounts, loans, and other financial services through effective cross-selling.
Responsibilities:
- Primarily responsible for originating, reviewing, and evaluating commercial loan requests including CRE, C&I, and equipment financing to determine if the deal makes sense from a risk and credit perspective
- Proactively develop commercial relationships to include deposit and treasury management services
- Review loan applications for eligibility and ensure new requests are consistent with policy guidelines
- Request documentation, build applicant/member loan files, and review credit information for completeness
- Exercises due diligence and consider an underwriting philosophy to include risk, experience, collateral, cash flow, liquidity, and profitability analysis to assure it aligns with the Credit Union’s lending policy
- Prepare written summary of loan terms, conditions, and due diligence explaining the credit request to assure the underwriting team has a clear understanding of the business background and justifications for advancing the credit for formal approval, and assigned risk rating
- Improve the condition and performance of the loan portfolio by reducing delinquencies through enhanced collection strategies and strengthened underwriting techniques
- Develop and maintain business relationships and referral sources throughout the community
- Proactively expand product utilization among existing members by cross-selling retail/consumer deposit accounts, loans, and other financial services during member interactions and interviews.
- Respond promptly, professionally and accurately to inquiries and concerns from members and internal partners
- Perform other job-related duties as assigned
