A small but well-established, Dental practice in Wake Forest is seeking an experienced Office Manager to lead daily operations and support a high-performing team.
Key Responsibilities:
- Provide clear leadership and direction to team members, ensuring alignment with company policies and core values
- Lead daily morning huddles and monthly team meetings to promote communication, efficiency, and accountability
- Support ongoing staff training and development to enhance performance and professional growth
- Address and resolve patient and team concerns in a timely, professional manner
- Oversee staff productivity, scheduling, and daily workflow to optimize patient care
- Supervise daily closing procedures, including deposits and accurate end-of-month reporting
- Maintain an effective provider-to-patient ratio to ensure smooth clinical operations
- Oversee collections, accounts receivable, and expense management to support financial performance
- Monitor and enhance online reputation, encouraging consistent 5-star patient experiences and reviews
- Perform additional duties as assigned
Qualifications:
- Previous dental office management or leadership experience required
- Strong leadership, organizational, and problem-solving skills
- Excellent communication and interpersonal abilities
- Proven ability to manage operations, staff performance, and financial metrics
- High level of professionalism and attention to detail
- High school Diploma or GED
Job Type: Full-time
Pay: From $50,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Application Question(s):
- What is your desired salary
Education:
- High school or equivalent (Required)
Experience:
- Dental Management: 2 years (Required)
Ability to Commute:
- Wake Forest, NC 27587 (Required)
Work Location: In person
