JOB DESCRIPTION
Be an essential member of a diverse team of professionals dedicated to making a lasting impact! Join our Home Lending Decision Science team as we build a stronger Product Strategy function to prioritize the next wave of innovation and optimization. You'll be at the center of it, building crisp executive insights and clear business cases that shape what gets funded and built.
As a Vice President, Analytics Strategy Lead in Home Lending Decision Science, you'll be the analytics partner to Product Strategy, helping leaders choose what to do next and why. You'll shape the questions and approach, and deliver executive-ready recommendations with impact sizing, tradeoffs, and business cases. You'll direct the analysis and own the answer, coordinating across a matrix of teams and analysts to get the right work done. You'll be expected to ask “why,” challenge weak logic, and drive work to a conclusion.
Job Responsibilities
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Own a portfolio of executive-facing analytics for Product Strategy; frame hypotheses, define success metrics, and deliver clear recommendations that help leaders prioritize innovation and optimization work.
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Anticipate the questions leaders will ask, such as risks, tradeoffs, confidence level, and edge cases, and answer them in the first version of the work.
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Coordinate across a matrix of analysts; align scope, roles, and timelines, and set the standard for what executive-ready looks like.
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Partner with Strategy, Product, Marketing, Originations, Finance, and Technology to source context, data, and constraints, and make sure the analysis answers the real question.
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Quantify impact and tradeoffs, including ROI where relevant; challenge assumptions and call out what would change the recommendation.
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Translate complex analysis into concise takeaways and visuals that help senior leaders decide.
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Conduct targeted research (market, competitor, and internal performance) to support prioritization proposals and business cases.
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Manage multiple priorities and tight timelines while maintaining analytical rigor and strong controls around accuracy and results.
Required qualifications, capabilities, and skills
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Strong track record turning analysis into clear, executive-ready recommendations (tight story, clean numbers, clear “so what”).
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Ability to lead work through influence in a matrixed environment, aligning teams, driving timelines, and raising quality without relying on reporting lines.
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Robust analytical foundation: hypothesis-driven problem solving, comfort with ambiguity, and sound judgment on what's good enough versus what needs deeper work.
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Advanced SQL and working experience with at least one analytics language or tool (Python, R, or SAS) to self-serve, review work, and guide approach.
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Ability to guide, influence, and manage stakeholders across multiple organizations is order to earn trust and move work forward.
Preferred qualifications, capabilities, and skills
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Home Lending or mortgage domain experience (originations, marketing, pricing, credit, servicing, or channel performance).
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Experience building business cases (impact sizing, ROI, sensitivities, and tradeoffs) to support prioritization.
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Experience in strategy, consulting, product analytics, or a comparable role focused on executive decision support.
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Experience setting analytics quality standards (documentation, peer review, reproducibility) and operating in a strong controls environment.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
