APPLICATION INSTRUCTIONS: To apply to this position, please review the following details carefully, and then use this link https://app.connecteam.com/#/apply?link=e4b89b79-a866-418f-90fe-daa8aaa426a3 to submit an official application.
About the Company
DRS Protect actively strives to build a foundation for exemplary people who wish to achieve their aspirations in a respectful, prosperous, and rewarding environment. Our success as a team in the future begins with you today.
About the Customer
Founded in 1833, the Society of St. Vincent de Paul is a worldwide organization of lay Catholics, following Christ’s call to serve the poor, the suffering, and the deprived. Their founding activity, still practiced today, is the Home Visit. Through these visits, Vincentian members establish personal relationships with their neighbors in need, not only providing material assistance such as rent, utilities, food, or clothing, but also offering friendship, understanding, and prayer. The National Council of the United States was established to support local St. Vincent de Paul Conferences and Councils and to represent them among the global Society’s membership. Today, the National Council provides resources, training, and spiritual formation for nearly 100,000 Vincentians in 5,000 Conferences and Councils across the country. Because “no work of charity is foreign to the Society,” Vincentians respond to many community and individual needs through programs such as disaster relief services, job training and placement, thrift stores, food pantries, housing programs, prison reentry, medical services, and many others, always seeking longer-term pathways out of poverty and towards the full flourishing of every person.
Position Overview
We are seeking a reliable, detail-oriented Security Supervisor to lead operations at an active homeless shelter client site. This position requires strong leadership, accountability, and consistent communication with both field staff and management. The ideal candidate sets the standard for professionalism, responsiveness, and strict adherence to company policies.
The primary schedule for this position is Tuesday through Saturday, 9:00 AM to 5:00 PM, with approximately 90% of shifts falling within these hours. Mandatory on-site attendance is required from 10:00 AM to 2:00 PM to oversee and support Dining Room operations, which are a critical component of the site’s daily activities. During this time, the supervisor must be fully present, engaged, and actively managing operations.
Outside of these mandatory hours, the supervisor is expected to exercise sound judgment and flexibility in managing their time. This includes conducting routine and unannounced checks on assigned officers, ensuring all posts are operating effectively, and proactively addressing any issues before they escalate. Consistent visibility, engagement, and oversight are essential to maintaining a smooth and professional operation.
Key Responsibilities
Supervisory Duties
- Provide direct oversight of on-site security personnel
- Ensure all posts are fully staffed and replacements are coordinated proactively when coverage issues arise
- Conduct site inspections and ensure all officers are in proper uniform and performing duties as assigned
- Serve as the primary point of contact between client representatives and company management
- Deliver clear instructions to officers and ensure all directives are followed promptly and accurately
- Document incidents, performance issues, and daily activity in detail
Operations & Compliance
- Enforce all company policies, post orders, and client expectations without exception
- Monitor and respond to all communications (calls, texts, dispatch messages, system alerts)
- Ensure all required reports, logs, and administrative tasks are completed accurately and on time
- Act on management instructions immediately
- Identify and escalate issues before they impact staffing, client satisfaction, or account stability
Attendance & Reliability
- Maintain consistent and dependable attendance
- Provide proper advance notice for any scheduling conflicts in accordance with company policy
- Ensure shift coverage is never compromised due to lack of planning or communication
Required Qualifications
- Prior security experience (supervisory experience strongly preferred)
- 21+ Years Old
- BSIS Guard License & Exposed Firearm Permit
- Be available to cover open posts
- Strong leadership and decision-making skills
- Excellent communication and follow-through
- Ability to manage multiple responsibilities in a fast-paced environment
- High level of accountability, professionalism, and situational awareness
- Must be responsive, attentive, and engaged throughout the entire shift
Expectations for Success in This Role
- Supervisors must actively monitor and respond to communications and system notifications at all times while on duty
- Assignments and directives must be completed fully and promptly
- Must avoid missed tasks, delayed responses, or failure to act on instructions
- Supervisors are expected to model professionalism, urgency, and compliance at all times
Why This Role Matters
This position plays a critical role in maintaining staffing stability, protecting client relationships, and ensuring operational success. Strong performance in this role directly impacts the security of the account and the job stability of the entire team.
Required Qualifications
- Must be able to stand for 3-5 hours daily with frequent walking, standing, bending, squatting, pulling, and pushing
- Must have the ability to work well with diverse groups of people in various environments, including those who are homeless, addressing substance abuse issues and other barriers to employment, people from diverse ethnic, cultural, and economic backgrounds, the undocumented, and people with disabilities including HIV/AIDS.
- Must have a strong work ethic and willingness to work hard to accomplish tasks.
- Must be able to comply with written and verbal instructions and willingly perform tasks assigned by a supervisor or shift lead.
- Must have a positive attitude and ability to be a positive influence on a team.
- Must demonstrate proactivity, flexibility, creativity, and enthusiasm.
- Must exercise professionalism, maturity, good decision-making, problem-solving, and de-escalation strategies.
- Must be dependable and trustworthy
- Must be able to occasionally lift items up to 25 pounds to a height up to 6 feet and 50 pounds to a height of 3 feet
- Must be able to occasionally carry items up to 40 pounds for distances up to 25 feet
Preferred Qualifications
- Ability to thrive in a flexible, fast-paced, and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach
- Maintain a professional friendly helpful attitude with clients and co-workers
- Be willing to take ownership of the job’s responsibilities.
- Can identify unusual situations before they escalate
- Has at least 3 years of prior customer service
- Has at least 3 years of armed security experience
- Has at least 1 year of shelter or human service experience
Selection Process
Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in further screening, which may include interviews and interactive assessment exercises. There are a limited number of positions, and this job posting may close without notice. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check and drug screening before hiring. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
DRS Protect, Inc. is an Equal Opportunity Employer. It is the policy of the Company not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality, and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS-related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to Human Resources at the time of application.
Job Type: Full-time
Pay: $30.00 - $33.00 per hour
Benefits:
Work Location: In person
