Job Description:
Shift: First Shift,Mon,Tue,Wed,Thu,Fri
Job Summary
Under the direction of the Senior Parts Manager, the Parts Manager will direct and coordinate the daily activities for their designated branch(es).
Essential Job Functions
- Responsible for ensuring parts and warehouse tasks are accomplished in a timely manner using established procedures
- Assist with training parts personnel at hire and as needed for continued development
- Promote & sell parts over the phone and to walk-in customers
- Fill parts requirements of the service department
- Review and enhance performance and processes for maximum efficiency
- Identify and resolve internal/external customer parts issues
- Responsible for managing designated branch parts inventory and meeting inventory goals
- Provide input to planning and budgeting
- Identify performance, process, and other expense problems and resolve
- Maintain an up to date knowledge of industry technology, including competitive products
Additional Job Functions
- Assist with management responsibilities in the absence of Senior Parts Manager by collaborating with the appropriate member of management and/or HR when necessary
- May be required to support the sales and service department during special circumstances such as vacation coverage
- Evaluate and reestablish yearly work goals
Experience and Skills:
Required Knowledge, Skills and Abilities (including physical and work environment)
- Computer literacy is required, including a working knowledge of Microsoft Office applications (i.e. Outlook, Word, Excel)
- Parts sourcing experience is preferred
- Incorporate time management skills on a continuous basis
- Well developed sales skills including excellent oral and written communication skills
- Basic mechanical and technical aptitude
- Proven interpersonal skills with both internal and external customers, including being a team player to create synergy within the office and company
- Basic marketing knowledge
- Ability to handle working in a NON-climate controlled environment for extended periods of time
- Required to wear proper PPE (personal protective equipment) including steel toed shoes
- Must be able to lift up to 50lbs
- Must operate forklift vehicle
- Must be able to handle high pressure situations and adapt well to changes in the market
- Prioritize work assignments
- Must be bilingual
Minimum Job Qualifications (education, work experience, licenses/certifications)
- Associates degree, or 2 to 4 years of parts sales/management experience (industrial sales preferred), or an equivalent combination of education and experience
From: ACF, Inc.
