The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department in a healthcare, long-term care, or assisted living facility. This role ensures that all areas of the facility are clean, sanitary, and safe for residents, staff, and visitors. The Housekeeping Supervisor manages a team of housekeeping staff, assigns tasks, and ensures compliance with safety and sanitation regulations. This role is essential in maintaining a welcoming and comfortable environment for everyone in the facility.
Team Leadership and Supervision:
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Supervise, lead, and manage housekeeping staff, including scheduling, training, and performance evaluations.
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Assign daily cleaning tasks and ensure that staff complete all cleaning duties according to facility standards.
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Provide coaching and support to housekeeping staff, addressing performance issues as needed.
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Conduct regular staff meetings to ensure open communication and address any concerns or issues.
Facility Cleanliness and Sanitation:
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Ensure that resident rooms, bathrooms, common areas, and offices are cleaned and sanitized according to established cleaning protocols.
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Conduct routine inspections of the facility to ensure cleanliness and identify areas for improvement.
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Oversee the deep cleaning of specific areas, such as carpets, windows, and high-touch surfaces, to prevent the spread of infection.
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Ensure compliance with infection control guidelines and safety standards, particularly in healthcare settings.
Inventory and Supplies Management:
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Monitor the inventory of cleaning supplies and equipment, ensuring that necessary items are available and in good condition.
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Order cleaning supplies and equipment as needed, ensuring cost-effective use of resources.
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Ensure that all cleaning equipment is properly maintained and in good working order.
Safety and Compliance:
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Ensure that housekeeping staff follow all safety protocols, including proper use of cleaning chemicals, personal protective equipment (PPE), and equipment.
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Ensure compliance with local, state, and federal regulations related to health, safety, and sanitation.
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Report any safety hazards, maintenance issues, or concerns to the appropriate department for resolution.
Resident and Staff Relations:
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Respond to housekeeping requests from residents, staff, or families in a timely and courteous manner.
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Maintain positive relationships with residents and staff, ensuring their satisfaction with cleanliness and housekeeping services.
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Address any complaints or concerns regarding housekeeping services and resolve issues promptly.
Training and Development:
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Provide ongoing training and development for housekeeping staff to ensure they follow proper cleaning procedures and safety protocols.
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Ensure that staff are familiar with infection control practices, including how to handle biohazard materials safely.
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Conduct regular performance reviews and provide feedback to staff to promote growth and improvement.
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Education: High school diploma or equivalent required. Certification in housekeeping or environmental services management is a plus.
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Experience: Minimum of 2-3 years of experience in housekeeping, preferably in a healthcare or long-term care setting. Previous supervisory experience is required.
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Skills:
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Strong leadership and team management skills.
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In-depth knowledge of cleaning techniques, infection control practices, and safety protocols.
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Excellent communication and organizational skills.
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Ability to handle multiple tasks and prioritize in a fast-paced environment.
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Attention to detail and commitment to maintaining high standards of cleanliness.
#LIONSTONE123
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Health benefits including Medical, Dental & Vision
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401k with company match
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Early Pay via Tapcheck!
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Employee Perks & Discount program
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PTO + Company Holidays + Floating Holidays
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Referral Bonus Program
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Mentorship Programs
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Internal/Upskilling Growth Opportunities
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