Overview
Join our dynamic team as a Home Care Scheduler/Staffing Coordinator and be a vital part of delivering exceptional in-home care services. In this energetic role, you will coordinate staffing schedules, manage caregiver assignments, and ensure seamless communication between clients and care providers. Your proactive approach will help us maintain high-quality service delivery, foster strong relationships with staff and clients, and support the overall success of our home care operations. This position offers an exciting opportunity to make a meaningful difference in people’s lives while utilizing your talent management and recruitment expertise.
RPosition SummaryThe Home Care Scheduler/Staffing Coordinator is responsible for coordinating and scheduling agency caregivers to ensure clients receive authorized services. This role maintains compliance with agency policies and is the primary liaison between clients, caregivers, and agency leaders.
Key Responsibilities
- Schedule caregivers for client visits based on availability, location, and client needs.
- Maintain daily, weekly, and monthly staffing schedules.
- Fill open shifts and address last-minute call-offs, schedule changes, and emergencies.
- Match caregivers with clients according to care plans and service requirements.
- Monitor caregiver attendance, punctuality, and visit completion.
- Communicate schedule changes promptly to clients and caregivers.
- Maintain accurate records in scheduling
- Verify caregiver availability before assignments.
- Assist with onboarding new caregivers by entering availability and service areas.
- Train and coach caregivers on best practices and company care culture.
Qualifications
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1-2 years scheduling, staffing, or healthcare coordination experience preferred.
- Experience in home care, home health, hospice, or healthcare staffing strongly preferred.
- Strong computer skills, including Microsoft Office and scheduling software.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work effectively in a dynamic, fast-paced environment.
Preferred Skills
- Scheduling and workforce management
- Customer service, client relations, and conflict resolution
- Time management
- Attention to detail and critical thinking under pressure
- Data entry and documentation
Physical Requirements
- Prolonged periods of sitting and computer work.
- Ability to communicate effectively by phone and email.
- Occasional lifting of office materials up to 20 pounds.
Compensation: $28–$35/hour
*Candidates with previous home care staffing/scheduling experience only please.
Work Schedule: Flexible - Monday - Friday
Join us in creating a supportive environment where caregivers thrive and clients receive compassionate care. Your dedication to talent management excellence will help us build a reliable team committed to making a positive impact every day!
Pay: $28.00 - $35.00 per hour
Benefits:
- Flexible schedule
- Referral program
Work Location: In person
