Want to join an enthusiastic ASC Team! No more working evenings, weekends, and holidays! Come and see what Mattax Neu Prater Eye Center has to offer!
Mattax Neu Prater Eye Center has been meeting specialized eye care needs for over 26 years. Our Ambulatory Surgery Center has a full-time ASC Laser Liaison/Receptionist open position. We are seeking a professional, enthusiastic, and energetic individual who is organized and has a positive attitude and a desire to help individuals with their health care needs. This position will act as a liaison between surgical staff and patient and the patient’s family. Helping the patient to laser treatment area and assisting the physician with the laser procedure. Previous experience in the healthcare and medical field preferred. This full-time position works Monday – Friday, 6:00 am – 3:00 pm, no evenings or weekends required.
Job Responsibilities:
- Act as a liaison between surgical staff, patient, and the patient’s family.
- Direct patients to the pre/post area and give verbal report to pre-op RN as to name, surgical procedure, and operative eye, etc.
- Assist patient to the patient lounge following their surgical procedure.
- Fully familiar with the day’s operative schedule and constantly aware of the progression of the schedule so patients can be prepared in a timely fashion.
- Assist in all aspects of the patient’s visit:
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Assist receptionist with chart preparations.
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Greet patients as they arrive in the ASC.
- Direct family members to the waiting.
- Constantly cognizant of the patient bill of rights and treat patients with utmost courtesy and respect.
- Assist those patients requiring special ambulation needs safely to proper stations, providing a wheelchair if necessary.
- Assist with phone messages and chart completion.
- Assist the patient and family members to their car and remind them of the following day’s appointment.
- Present patient with post op survey.
Requirements:
- Previous healthcare experience preferred.
- Excellent customer service and communication skills.
- Ability to work as a team.
- Management of multiple tasks simultaneously.
- Strong motivation and organizational skills.
- Empathetic personality focuses on patients’ needs and concerns.
- Attention to detail.
- High school diploma or equivalent.
- Basic office skills.
- Medical and/or computer skills.
- Pleasant personality and disposition.
Mattax Neu Prater Eye Center offers competitive pay and excellent benefits including medical, dental, life, 401(k) with match, and flexible spending account along with paid vacation, sick, personal, and holidays.
If you are interested in applying for this position, please submit your resume to www.mattaxneuprater.com/contact/careers.
EOE
