At Willow Valley Communities, safety and service go hand in hand. We are seeking a Full Time Lead Security Officer to help create and maintain a safe, secure, and welcoming environment for our Residents, Team Members, and guests. In this role, you'll serve as a leader within the Security team, supporting daily operations, responding to emergencies, assisting with training and scheduling, and helping ensure the protection of people, property, and assets throughout our communities.
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✅ Excellent benefits package, including medical, dental and vision
️ Generous PTO Package
- Career growth opportunities
- ️ Use of amenities, such as our fitness center, spa, cafes and swimming pools
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✨ Plus many more!
- Competitive wages! Starting at $21/hour
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Acts as Shift Lead and Point of Contact in the absence of the Safety and Security Coordinator.
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Assists in developing schedules, and assigning or allocating daily activities of security officers. Acts in a lead capacity during emergencies and situations out of the ordinary.
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Assists with coverage on various shifts during other security officer’s vacations.
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Responds to and assists with all emergencies.
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Monitors CCTV for any safety and security issues.
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Performs mobile patrols throughout Willow Valley properties, with special focus on parking lots and Resident dwellings.
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Performs foot patrols looking for any security and safety issues.
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Enforces policies and procedures, such as loitering, smoking, unauthorized removal of Willow Valley property, as well as contacting local authorities to report any suspicious or criminal activities.
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Looks for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked. May be required to clean up minor water leaks and/or plunge toilets and other first echelon
maintenance tasks. -
Observes arriving and departing personnel to guard against theft of company and Resident property.
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Conducts visitor check-in and permits only authorized persons to enter property; may escort guests/contractors/vendors.
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Sounds alarm or calls police and/or fire department by telephone in case of fire or presence of unauthorized persons.
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Maintains Security Officers various reports (ie., Security Officer Daily Activity Report, Incident Reports, lighting surveys, service orders, etc.).
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Records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
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Reports Team Members who are observed violating company policies and/or procedures.
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Regulates Resident, Team Member and guest parking.
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Performs preliminary investigation of all reported safety, security and transportation issues.
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Assists with and ensures that all security officers are fully trained.
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Performs daily on the spot inspections with all assigned security officers, including uniform appearance checks.
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Assists with fire and safety inspections throughout Willow Valley Communities ensuring that Willow Valley is in compliance with OSHA/NFPA/NEC/DOH standards.
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Submits (typed) Fire/Safety Inspection Reports for each Community.
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Performs on the spot safety inspections to ensure contractors/subcontractors are following Willow Valley’s Safety Guidelines.
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Assists in conducting thorough investigations of all incidents relating to Security, Safety and Transportations.
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Supervisory responsibilities in the absence of the Safety and Security Coordinator.
The ideal candidate is a dependable and detail-oriented professional who demonstrates strong leadership skills, sound judgment, and a commitment to providing exceptional service while maintaining a secure environment.
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Must possess a valid PA Driver’s License and pass a MVR (Motor Vehicle Record) check.
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High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience.
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Supervisory experience is preferred.
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Full Time 40 hours/week
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Tuesday-Saturday, 8:00AM-4:30PM
The Lakes and Manor Campuses at Willow Valley Communities
Lancaster, PA and Willow Street, PA
