General Summary:
Under general supervision and in accordance with established policies and procedures, provides administrative
and clerical support to clinic physicians and the management team. Responsibilities include preparing and
distributing reports and correspondence, answering and screening telephone calls, greeting visitors, and
coordinating appointments and meetings. The position also assists with provider credentialing activities,
including license renewals and hospital re-credentialing applications, ensuring required documentation is
completed and submitted by established deadlines. Maintains administrative records and composes routine
correspondence as needed.
Principal Duties and Responsibilities:
1. Provides administrative support to clinic physicians and management by preparing, photocopying,
distributing, and filing reports, correspondence, agendas, minutes, call schedules, and other documents.
2. Answers and screens telephone calls, records messages, and answers and/or completes routine
questions and requests when possible.
3. Greets visitors, obtains information, answers routine questions, provides assistance or directions, and
informs the necessary parties of the visitor's arrival.
4. Contacts appropriate individuals to arrange various appointments, meetings, interviews, luncheons,
reservations, place advertisements, request services, and other events as directed.
5. Assists the Administrator with department meetings by sending reminders, preparing agenda packets,
copying materials, and filing or scanning meeting documentation.
6. Sorts, dates, and distributes incoming administrative and accounting mail.
7. Creates, distributes, and updates monthly on-call schedules for designated departments.
8. Assists with the new hire process by scheduling pre-employment health appointments, initiating
background checks, scheduling orientation, and completing E-Verify documentation.
9. Provides a portion of safety and compliance training for all newly hired staff.
10. Tracks and files acknowledgment forms, performance reviews, training and/or certification completion
documents and other related HR paperwork.
11. Creates updates and maintains employment and other employment required files.
12. Completes necessary paperwork for physicians and staff when they exit employment from the
