CC’s Coffee House is seeking a dynamic District Manager to lead and inspire our coffee shop teams. In this role, you will be the driving force behind our customer-focused culture, ensuring excellence in every cup and every guest interaction. Your passion for exceptional coffee and fast, friendly service will shine through as you lead, develop, and support a team of talented individuals.
As a District Manager, you will ignite your leadership potential while spearheading the operational excellence and strategic growth of multiple locations within your region. This dynamic role offers the opportunity to lead diverse teams, drive business initiatives, and implement process improvements that elevate overall performance.
You will cultivate a high-energy environment centered on achieving sales goals, maximizing profitability, and delivering exceptional guest experiences. With a strong focus on accountability and development, your leadership will inspire teams to reach new heights while ensuring operational efficiency and financial success across all locations.
At CC’s, this role is more than leadership, it’s about living our values: Be Real, Be Passionate, Be Exceptional, as we continue our mission to serve everyone better than anyone else.
You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Join us and embrace the opportunity to grow while being part of a coffee community that values real connections and exceptional service.
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Be Real. Set goals and develop organizational capability. Create and follow district plans for operational excellence and business results.
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Be Passionate. Motivate and support the store management team. Manage unusual events to maintain standards.
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Be Exceptional. Develop strategic and operational plans. Monitor and manage district staffing levels. Ensure talent development and acquisition. Use tools to prioritize communications and operations.
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Conduct performance appraisals providing clear, constructive, and genuine feedback.
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Communicate openly and positively with the team through visits, store meetings and training materials.
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Provide recommendations regarding hiring, promotion, and termination decisions.
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Report guest or team member incidents in accordance with company policies.
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Inspire team members to deliver outstanding guest experiences through warm greetings, sincere engagement, product knowledge, and thoughtful recommendations.
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Provide functional expertise. Access external resources to support district operations. Ensure compliance with wage and hour laws. Solicit customer feedback. Use management tools and reports to address trends.
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Supervise guest service and resolve concerns promptly with care and professionalism.
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Direct Managers in maintaining store cleanliness, organization, and equipment standards in compliance with health and safety regulations.
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Uphold and enforce CC’s policies, procedures, and standards with fairness and consistency.
Since our inception in 1995, CCs Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another.
Lives the CC’s Coffee House core values—Be Real, Be Passionate, and Be Exceptional—by creating genuine connections with guests and team members, bringing energy and pride to daily operations, and consistently delivering outstanding service and product quality. The District Manager is responsible for leading their market to achieve sales and profit goals, leading and developing their management team and team members, and ensuring CC’s standards are executed on every shift. Through strong leadership, clear communication, and effective cost management, this role supports team growth while driving quality, service, and financial performance.
