Nationwide Legal is seeking an experienced AR & Billing Lead to oversee the Accounts Receivable and Billing operations for our Court Reporting Division. This position plays a critical role in ensuring timely billing, effective collections, and exceptional customer service while supporting the daily operations of the billing team.
The ideal candidate is organized, detail-oriented, and has a strong understanding of billing and collections in a fast-paced service environment.
Key Responsibilities
- Lead the day-to-day Accounts Receivable and billing operations for the Court Reporting Division.
- Oversee the billing team to ensure invoices are processed accurately and on time.
- Manage collections efforts and monitor aging reports to reduce outstanding receivables.
- Assist with billing questions, invoice corrections, payment processing, and account reconciliations.
- Support the team with complex billing issues, split billing, administrative fees, estimates, and client inquiries.
- Review billing accuracy and ensure compliance with company policies and procedures.
- Work closely with Sales, Client Services, Scheduling, and Production to resolve billing discrepancies.
- Identify opportunities to improve billing and collections processes and implement best practices.
- Prepare reports and provide updates on billing performance and collections.
Qualifications
- Minimum of 3 years of Accounts Receivable, Billing, or Collections experience.
- Prior leadership or team lead experience preferred.
- Strong organizational and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office, particularly Excel.
- Experience with billing or accounting software preferred.
- Experience in the legal, court reporting, or litigation support industry is a plus.
What We Offer
- Competitive pay of $25.00–$32.00 per hour, based on experience.
- Opportunity for career growth within a growing national litigation support company.
- Collaborative and supportive team environment.
- Full-time, in-office position based in Oakland, CA.
If you're passionate about leading a team, improving processes, and delivering exceptional billing and collections support, we'd love to hear from you. Apply today and join Nationwide Legal's Court Reporting Division!
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
