General Description
This is a highly responsible administrative position involving record maintenance and citizen contact for the Building and Codes Division of the Community Services Department. This employee must posess the ability to obtain a working knowledge of the overall functions performed by the Department and must possess both written and oral communication skills. This employee schedules inspections, processes permits from preapplication to finalization, and is the interface between the division and the public. This employee reports to the Building Official.
Essential Functions:
1. Assists the City Planner and Building Inspectors by performing duties of a clerical nature including answering questions over the telephone, forwarding calls and scheduling inspections.
2. Processes permit applications, plans and specifications for review, which includes issuing permits for signatures and collecting/processing payments.
3. Verify contractor’s insurances and licenses are valid.
4. Processes paperwork relating to rezoning, special exceptions, variances and annexations for proper submittal to the City Planner.
5. Maintains files in an orderly manner including adding received letters, permits, and related project information to paper and/or electronic records as appropriate.
6. Performs other related duties as directed.
Education and/or Experience:
Essential:
1. High School Diploma or GED equivalent.
2. Must possess adequate typing skills.
3. Working knowledge of Microsoft Word and Excel.
Preferred:
1. Some construction knowledge.
Related Knowledge and Abilities
This employee must possess knowledge of the operations, functions, and scope of authority of the Department as related to the handling and disposition of complaints and requests for information from city residents, contractors and businesses. Must have the ability to perform routing administrative details independently, including the conceptual composition of letters and memos. Must have the ability to interact with the public discuss inquiries and complaints tactfully, courteously and effectively. Must be able to maintain a professional working relationship with other employees and the general public.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully meet the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sufficient manual dexterity to allow typing and writing.
Sufficient visual acuity to read and comprehend departmental reports and documents.
Sufficient auditory perception and speaking ability to answer telephones, direct calls, and to communicate in person clearly and concisely.
Ability to meet job demands under some stressful situations (i.e. irate citizens and contractors).
Ability to file and retrieve files from various filing facilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is low to moderate.
