Overview
About us
Beyond Brighter. Minds is fast growing company that provides home and center-based ABA services to individuals diagnosed with developmental delays including Autism Spectrum Disorder among others. We support learners of all ages.
While there are no perfect agencies out there, we understand that in this field the feeling of unsupported, burn out, and no work life balance is very real. But here at Beyond Brighter Minds, we strive to change all that and provide you more than a job. Your job satisfaction, motivation and overall happiness matter to me. We want our employees to enjoy their work, love to come to work, and most importantly feel appreciated and valued. We are seeking an enthusiastic individual who is a team player, persistent, tenacious, and motivated to learn.
Qualifications
- A proactive approach to problem-solving with strong decision-making skills
- Ability to organize a daily workload by priorities
- Advanced computer skills including, but not limited to, MS Office Suite, Google Spreadsheets, zoom and other virtual meeting platforms, social recruiting, and more
- BILINGUAL ENGLISH/SPANISH REQUIRED
- Minimum 3-years of office experience, previous scheduling experience at ABA agency is highly preferred.
- Excellent organizational and time management skills, must prioritize tasks, and meet multiple deadlines
- Strong interpersonal, and customer service skills
- Competent in handling confidential information
- Ability to work independently
- Ability to work in a fast-paced office environment
- Strong ability to multi-task and problem-solve
- Expertise in the use of computers & Microsoft Office
- Excellent organization & communication skills, and attention to detail
- Positive, friendly attitude
- Documented experience as an administrator
- Be familiar with the greater Los Angeles, Long Beach, and surrounding areas
- Computer savvy
- Strong aptitude for learning new web-based systems
- Well organized and punctual, able to maintain multiple projects simultaneously, strategically prioritize own work
- Excellent Customer service
- Excellent verbal and written communication skills
- Self-management
- Proactive with a strong work ethic
- Spanish (Required)
Responsibilities
- The scheduler/office assistant is responsible for assisting the clinical directors and admin team in organizing and setting up ABA therapy sessions, and aiding in smooth daily operations of the office
- Using scheduling software to maintain client and employee schedules
- Identifies staffing requirements and aids in behavior therapist recruiting
- Assigns behavior therapists to client assignments based on availability, location, and compatibility
- Ensures that employee scheduling complies with both company policies and federal and state regulations
- Monitors the fulfillment of contracts for each client based on authorized services
- Tracks and reschedules session cancellations, absences, make-ups, and sick days
- Assist and support all administrative responsibilities to ensure smooth operations
- Provides excellent customer service and resolutions
- Answer and make phone calls to clients, vendors and staff
- Highly responsive to communications
- Able to review and reply to all incoming communications quickly
- Urgent in nature in response to work requests
- Must be able to meet deadlines in a fast-paced quickly changing environment
- Creation and editing of operational documents and emails
- Be available and ready for unexpected daily needs of the office and employees
- Enhancing client authorizations by scheduling our team members efficiently
- Communicate with health care providers
- Scheduling Social Skills Groups
- Scheduling and coordinating Supervisor schedules
- Communicate with families, team members and providers
- Interface with clients, staff and related parties
- Performs other duties and responsibilities as assigned
- Reports to clinical directors
DESIRED TRAITS:
- Thoroughness
- Detail-orientated
- Accountability
- Collaboration Skills/Ability to work well with others
- Communication proficiency (co-workers, parent, patients)
- Adaptability
- Initiative, self-starter, driven, proactive
- Critical thinker
- Reliability
- Computer basics (email, google drive, spreadsheets)
- Self-driven and being able to self manage.
- Positive
- Tenacious and does not give up easily when the going gets tough
BENEFITS OFFERED:
- Growth opportunities
- Relaxed atmosphere
- Casual work attire
- On-the-job training
- Open door policy
- Safe work environment
- Competitive Salary w/ Biweekly Pay (based on experience)
- Monday-Friday, weekends are optional
- Sick days after 90-day probationary period and minimum of 30 days of work
- Opportunity for advancement
- Ongoing training and development
- Ongoing case supervision and support
- Comprehensive paid training
- Supportive and positive work environment
- Work life balance
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Benefits:
Application Question(s):
- Describe a situation in which you demonstrated great communications.
- Describe a situation in which you demonstrated problem solving skill.
- Describe a situation in which you exemplified collaboration and team player.
- How do you describe yourself as a person?
- How do you react in stressful situations?
- Have you worked with children or near children?
- What would your current supervisor say about your attendance and punctuality?
- How do you react to constructive feedback and what do you about it?
- Do you have any scheduling experience in a fast paced work environment?
- If you previous scheduling experience, what was most challenging about it and what was your greatest achievement?
Language:
Ability to Relocate:
- Canoga Park, CA 91303: Relocate before starting work (Required)
Work Location: In person
