Involves the provision of integrated and accessible primary and specialty patient care services in a clinic or center environment. Care is provided by clinicians and assistants who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. Ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. Management levels may also be responsible for clinic operations. (Note, when primary focus is clinical operations, see Ambulatory Administration job function.)
Under general supervision of the Clinical Manager and guided by the policies and procedures of Ambulatory Services, the Technician Supervisor is responsible for the efficient organization and operation of all technical functions performed by ophthalmic technician and ophthalmic assistant personnel within the Department of Ophthalmology. This involves the provision of integrated and accessible primary and specialty patient care services in a clinic environment. Care is provided by clinicians who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. The technician supervisor ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services.
The technician supervisor is responsible for daily clinic operations including supervision and assessment of technical duties and ensures compliance with all hospital policies and regulatory requirements. The Technician Supervisor monitors the quality of patient screening and workups, documentation, and communication with providers ensuring the quality of patient care delivery in assigned clinic(s) and serves as a role model. This position is responsible for technician hiring, orientation and training as well as scheduling, training, and implementation of new technologies within the full scope of clinical functions. Assists with the administration and management of personnel, fiscal, and material resources. This includes but is not limited to monitoring the facilities for patient and staff safety and initiating environmental or system improvements as needed. This role also supervises the maintenance of equipment, and monitoring and purchasing of supply chain. The Technician Supervisor consistently projects a professional and courteous demeanor and is required to comply with the Medical Center House and Telephone Standards.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
