Certified Medical Assistant (CCMA)
Must perform all duties and responsibilities in accordance with the Service Standards of Practice.
- Escorts patient to exam room, measures and records vital signs, documents medication, and collects medication information.
- Prepares patient examination rooms prior to the visit to ensure that proper equipment and supplies are set-up for examinations, required procedures, and/or treatments. Cleans exam room following visits.
- Prepares patient for examination or treatment and performs routine screening tests.
- Assists physicians/providers with sterile and non-sterile procedure set-ups, patient procedures and examinations.
- Provides patient education materials..
- Per department-specific policy, may place medications into secure storage, including the correct storage location and temperature. Processes requests for prescription refills according to established practice.
- Demonstrates knowledge of the need for secure storage of medications, Demonstrates knowledge of the correct temperature at which to store drugs, how to identify the correct storage temperature for individual drugs, the procedure to follow for monitoring storage temperatures and actions to take when the temperatures are out of range.
- Collects and sends specimens to hospital laboratory/appropriate labs for testing per procedure. Follows guidelines for proper handling of specimens for transport. Provides and documents point of care testing.
- Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards;
- Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenish as required. Maintains clean and orderly exam rooms, hallways and work areas.
- Takes patient’s messages and provides directions/instructions to patients according to physician orders and established guidelines.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code* The equivalent completion of training as outlined in Section 1366 applies only to employees hired prior to 8/4/2013.
License/Certification: Basic Life Support certification through American Heart Association (AHA) Authorized Training Program
Certified Clinical Medical Assistant
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
- Knowledge of medical terminology
- 1+ years knowledge of EPIC
- Knowledge of and/or ability to use the equipment defined in the Equipment Competency listing.
- Knowledge of inventory management practices
- Knowledge of basic process improvement principles
- Ability to respond in the event of a medical emergency, including BLS, immediate notification of MD.
- Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.)
- Ability to perform standard clinical procedures according to established protocols, within the Medical Assistant scope of work.
- Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions.
- Ability to recognize and communicate problems promptly.
- Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.
- Knowledge of computer systems and software used in functional area
- Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
- Ability to plan, organize, prioritize, work independently and meet deadlines
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Profit sharing
- Vision insurance
Medical Specialty:
- Gastroenterology
- Internal Medicine
Schedule:
Experience:
- Customer service: 1 year (Required)
- Epic: 2 years (Required)
License/Certification:
- BLS Certification (Required)
- Certified Medical Assistant (Required)
Work Location: In person
