Front Office Representative
Full-Time | St. Augustine, FL (SR 207 Location)
Since 2001, Southeast Orthopedic Specialists has been the trusted leader in orthopedic care across Northeast Florida. As the region’s largest private orthopedic practice, we deliver five-star care that truly changes lives.
We are seeking a friendly, detail-oriented Front Office Representative to join our team and help create an exceptional patient experience from the moment patients walk through our doors.
- Competitive health, dental, and vision benefits + HSA options
- Monthly stipend for additional coverage
- 401(k) with company match
- Generous PTO, paid holidays, and appreciation events
- 24/7 Employee Assistance Program
- Supportive, team-driven culture
In this role, you are the first and lasting impression for patients, helping ensure every visit is smooth, welcoming, and efficient.
- Greet patients and manage check-in/check-out processes
- Verify insurance, collect co-pays, and manage balances
- Schedule appointments, follow-ups, and referrals
- Maintain accurate patient records in the EMR system
- Communicate clearly about wait times and billing
- Keep the front office organized and patient-focused
- 1+ year of front office or patient registration experience (healthcare preferred)
- Knowledge of insurance processes and medical terminology
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Professional, dependable, and team-oriented attitude
- Bilingual (English/Spanish) preferred
Apply today and start building your career with a team that values excellence, teamwork, and growth.
#SOS
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
