Medical Receptionist – Front Desk (Full-Time)
Demorest, GA (Primary Location)
Travel Required: Buford, Dawsonville & Gainesville
Hours:
Monday–Thursday | 7:30 AM-4:30 PM
Friday| 7:30 AM – 11:30 AM
Gastroenterology Associates of Gainesville, P.C. is seeking a friendly, organized, and compassionate individual to join our team as a Medical Receptionist at our Demorest location. This position plays a vital role in ensuring a smooth and professional experience for our patients while supporting daily front office operations.
The ideal candidate will be dependable, detail-oriented, and comfortable working in a fast-paced healthcare environment. Travel to our offices in Buford, Dawsonville, and Gainesville is required.
Position Overview
As a Medical Receptionist, you will:
- Greet patients, vendors, and visitors in a polite, professional, and helpful manner
- Check patients in and out efficiently
- Verify and update patient demographics and insurance information
- Provide required forms and ensure documentation is completed per company guidelines
- Scan documentation into the electronic medical record (EMR) daily
- Verify insurance benefits and obtain referrals as required by managed care plans
- Answer and manage multiple phone lines
- Respond to patient messages promptly and effectively
- Complete monthly recall lists
- Maintain a clean, organized front desk and waiting area
- Collect co-payments and outstanding balances
- Close batches and balance monies at the end of each day
- Report no-shows, recall lists, and daily task completion to Supervisor
- Crosstrain in multiple office positions
- Assist with special projects as assigned
- Travel to satellite offices as assigned
- Maintain strict HIPAA compliance regarding patient confidentiality
- This position is based in one of our satellite offices and includes cross-training in procedure scheduling to support office operations while providing comprehensive patient care.
Required Qualifications
- High School Diploma or GED
- Excellent communication and problem-solving skills
- Compassionate and professional demeanor when assisting patients
- Strong multitasking abilities in a fast-paced work environment
- Computer literacy, including Allscripts and Microsoft Office applications
- Team-oriented attitude
- Ability to stand/work on feet for 7–8 hours daily and view computer screens for extended periods
Preferred Qualifications
- 1+ year of customer service experience
- At least 6 months of experience in a medical office setting
- Experience with Electronic Medical Records (EMR) and Practice Management systems
- Bilingual (oral and written) in Spanish (preferred but not required)
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Paid Time Off
Additional Information
Drug-Free Workplace:
Extensive criminal background check, reference check, and drug screening will be conducted.
Equal Opportunity Employer:
Gastroenterology Associates of Gainesville, P.C. does not discriminate on the basis of race, religion, military or veteran status, gender, color, or national origin in its employment practices.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
