Description:
Duties and Responsibilities
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Room patients, obtain vital signs, and assist patient in and out of the clinic as needed
- Perform patient assessments and reassessments with in scope of practice under supervision or RN and/or provider
- Ensure patient needs are consistently met, consulting with health team members as appropriate
- Act promptly and effectively in emergency situations
- Chaperone providers during examinations and assist with procedures
- Administer medications and injections with accurate documentation
- Perform clinical procedures including EKGs, nebulizer treatments, fingerstick glucose testing urinalysis, and fecal occult blood testing with accurate documentation
- Apply appropriate pain management techniques and educate patients and families with accurate documentation
- Provide age- appropriate care based on established standards
- Schedule patient appointments and imaging studies in accordance with clinic policy
- Coordinate referrals to specialists and other healthcare providers
- Obtain insurance pre-authorizations as required
- Communicate patient information via phone to providers in a timely and accurate manner
- Call in prescription refills as authorized by providers
- Review physician orders and carry out new orders accurately
- Ensure all assigned tasks and responsibilities are completed by the end of each workday
- Maintain clean, stocked, and organized patient rooms
- Assist with inspection, cleaning, maintenance, and quality control of patient care equipment
- Ensure proper storage and handling of medications and biologicals
- Identify and report compliance concerns through appropriate channels
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Schedule and document patient appointments according to policy
- Perform other duties as assigned by the office manager or provider
Requirements:
Regulatory Requirements
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Completes annual educational requirements within the assigned time frame.
- Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital.
Professional Requirements
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Adheres to dress code; appearance is neat and clean.
- Maintains and ensures patient confidentiality at all times.
- Represents the organization in a positive and professional manner.
- Is willing to receive constructive feedback to enhance self-improvement.
- Completes work within designated time.
- Attends and participates on hospital committees, as appropriate.
- Wears required identification while on duty.
- Does not avoid challenging tasks.
- Assists in the training of students, co-workers or other personnel.
- Relays important information to other staff/shifts to maintain consistency in operations.
- Understands how to utilize the grievance process to resolve concerns.
Language Skills
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Ability to read and communicate effectively in English.
Computer Skills
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Demonstrates basic computer skills and knowledge consistent with the needs of their department.
Safety/Environment
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Knows the limitations of their license/certifications and does not practice outside these limitations.
- Maintains cleanliness of equipment and department
- Responsible for the safe handling of equipment as well as maintaining safety for themselves.
- Knows the proper procedure for calling codes and the proper response for each code according to department protocol (i.e. fire, lock down, infant abduction, bomb threat, etc.)
- Knows the proper procedure for reporting incidents involving the patient, visitor or employee.
- Knows where to find MSDS information when needed.
- Is aware of hazards and hazardous materials and how to maintain a safe environment.
