Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to cutting-edge technology, exceptional support, and collaborative user experiences. We are driven by our passion for innovation, growth, and bridging communication gaps in a diverse world. If you’re passionate about delivering technology-driven solutions and building lasting client relationships while contributing to client growth, Propio could be the ideal place for you.
The Senior Director of Contract Management is responsible for leading the organization’s contract lifecycle management function, ensuring alignment with corporate objectives, risk tolerance, and regulatory requirements. This role provides strategic oversight of contract review, negotiation support, compliance, and governance processes, while driving operational excellence in contract administration systems and practices. You will partner closely with sales, customer support, legal, finance, and operational leadership to optimize contract outcomes and mitigate organizational risk.
Responsibilities
- Lead and oversee the end-to-end contract lifecycle management process, including intake, review, approval, execution, renewal, and archiving.
- Establish, maintain and enforce contract governance frameworks, policies, and standards to ensure consistency, compliance, and risk mitigation.
- Provide strategic guidance on contract terms, obligations, and risk exposure, escalating key issues to executive leadership as needed.
- Collaborate with Legal to support contract negotiation strategies and ensure adherence to regulatory and corporate requirements.
- Manage a centralized contract repository, ensuring data integrity, accessibility, and audit readiness.
- Oversee contract lifecycle tracking, including key milestones such as renewals, expirations, and performance obligations.
- Drive continuous improvement initiatives, including implementation and optimization of contract lifecycle management (CLM) systems and tools.
- Lead, mentor, and develop a team of contract professionals, fostering a high-performance and service-oriented culture.
- Partner cross-functionally with internal stakeholders to streamline contract workflows and improve turnaround times.
- Monitor compliance with contractual obligations and coordinate resolution of discrepancies or disputes.
- Deliver executive-level reporting and insights on contract performance, risk exposure, and operational metrics.
- Support corporate initiatives, audits, and regulatory reviews related to contract management practices.
