The Winery Server/Tasting Room Associate is a part-time, customer-focused position responsible for developing relationships with customers through the promotion of Nissley wines. Nissley Vineyards is a family-owned winery and vineyard that has been producing wine in Lancaster County since 1978.
The ideal candidate is outgoing, comfortable engaging with newcomers in the wine shop and is enthusiastic . This position aligns well for someone with hospitality, bartending, server, customer service and retail sales experience who thrives in a fun, fast paced exciting work environment. We are looking for enthusiastic team members who thrive in a fast paced environment. This position is also well suited to retirees.
The ideal candidate has primarily weekday availability with the occasional weekend availability..
Responsibilities:
- Develop and maintain an understanding of all Nissley wines.
- Ensure all guests are greeted immediately upon entering the tasting room.
- Conduct wine tastings and provide guidance based on customer feedback.
- Communicate with all guests in a knowledgeable and professional manner. Share information about Nissley Vineyards.
- Promote our wines and events with the intent to establish long-term customer relationships.
- Adhere to all R.A.M.P. Policies, PLCB regulations and in-house policies and procedures
- Moving of wines during deliveries to the cellar, utilizing a conveyor.
- Understand and follow all shift opening and closing procedures.
- Accurately operate POS System to transact sales and maintain tasting room inventory.
- Ensure cleanliness and aesthetics of the tasting room, and all areas relative to the tasting room.
- Maintain physical inventory of merchandise items and restock wine in tasting room as needed.
Expectations:
- Outstanding personal presentation, communication, and customer service.
- Obtain RAMP certification within 15 days of hire
- Have an appreciation for wine.
- Ability to work on weekends, and possibly the occasional weekday shift.
- Needs to be highly motivated and team oriented.
- Maintain a friendly, courteous, and engaging demeanor with customers and staff.
- Attend all staff meetings and education sessions.
Education and Experience:
- Must be at least 21 years of age
- Wine knowledge is preferred, but not required. Training is provided.
- Possess excellent verbal communication skills
Physical Requirements:
- Ability to lift and carry 50 lbs.
- Ability to stand and work for long periods.
Job Type: Part-time
Pay: From $16.25 per hour
Application Question(s):
- Are you comfortable working in a fast paced environment and have you ever attended a festival in Peddlers Village?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Lahaska, PA 18931 (Required)
Work Location: In person
