Job Summary
We are seeking an energetic and detail-oriented Receptionist/Administrative Assistant to join our dynamic team. In this vital role, you will be the first point of contact for visitors and callers, ensuring a warm, professional, and efficient experience. You will manage a variety of administrative tasks that keep our office running smoothly, from handling multi-line phone systems to organizing files and supporting office management functions. Your positive attitude, excellent organizational skills, and ability to multitask will contribute significantly to our workplace environment and overall productivity.
Responsibilities
- Greet visitors and clients warmly, providing exceptional customer service and ensuring a positive first impression.
- Answer and direct all incoming calls using multi-line phone systems with professionalism and courtesy, practicing excellent phone etiquette.
- Manage front desk operations, including scheduling appointments, maintaining visitor logs, and handling mail distribution.
- Perform data entry tasks accurately using computer skills in Microsoft Office, Google Workspace, and other relevant software.
- Maintain organized filing systems—both digital and physical—ensuring quick retrieval of documents when needed.
- Support office management activities such as calendar management, appointment scheduling, and coordinating meetings.
- Assist with bookkeeping responsibilities using QuickBooks or similar accounting software for basic invoicing and expense tracking.
- Proofread documents for accuracy and clarity before distribution.
- Provide administrative support including photocopying, faxing, scanning, and other clerical duties as required.
- Support team members with personal assistant tasks such as travel arrangements or special project coordination when necessary.
- Ensure efficient office operations through effective time management and organizational skills.
- Contribute to a positive office environment by demonstrating professionalism and excellent customer support skills.
Skills
- Proven experience in office administration or clerical roles with strong organizational skills.
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar, Drive), and data entry tools.
- Familiarity with multi-line phone systems and phone etiquette to handle high call volumes professionally.
- Experience with QuickBooks or bookkeeping software is a plus.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Strong typing skills with attention to detail for proofreading documents accurately.
- Knowledge of office management procedures including filing systems, calendar management, and document organization.
- Exceptional customer service skills with the ability to handle inquiries promptly and courteously.
- Ability to manage multiple tasks efficiently while maintaining a friendly demeanor under pressure.
- Experience in medical or dental receptionist roles is advantageous but not required; relevant personal assistant experience is also valued.
- Familiarity with clerical tasks such as filing, data entry, proofreading, and supporting administrative projects. Join us if you’re ready to bring your energy and organizational talent into a role that makes a real difference every day! We value proactive professionals who thrive in fast-paced environments while delivering outstanding support to our team and clients alike.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
