Job Summary
The Tru by Hilton in Sterling Heights, MI is looking for a team member to be our full time Night Auditor, working 11pm- 7am 5 Nights per week. The ideal candidate must have open availability as the days that are worked may vary each week. We are looking for a talented, helpful, friendly, motivated team player who demonstrates a 100% commitment to providing the best possible experience for our guests.
Responsibilities and Duties
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages. Process all guest check-ins and assign rooms. Activate or reissue room keys using electronic key machine. Count cash drawer and ensure accurate acountability. Balance and drop receipts according to Accounting specifications. Report accidents, injuries, and unsafe work conditions to the manager.
Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors. Sweep, Clean Lobby and front entrance throughout shift to ensure a clean welcoming environment for our guests.
Work Remotely
Pay: $15.00 per hour
Benefits:
Experience:
- Hotel: 1 year (Preferred)
Ability to Commute:
- Sterling Heights, MI 48312 (Required)
Work Location: In person
