Position Title: Computer Support Specialist
Reports to: Director of Technology
Prepared by: Director of Technology
Date Reviewed: February 14, 2025
Position Summary:
Provide assistance to school staff and students in solving hardware/software issues. The contract runs July 1 - June 30.
Qualifications:
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2 years of relevant experience in an educational setting preferred
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Maine Department of Education Criminal History Record Check Certificate eligibility required.
Duties and Responsibilities: The responsibilities outlined below are representative and do not encompass or define all tasks that may be required by this position.
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Provide assistance to school staff and students in solving hardware/software issues.
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Install and troubleshoot computer applications on both Windows OS and Mac OS Desktops and laptops
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Install/replace computer hardware (networks cards, airport cards, cd roms, hard drives).
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Maintain and update district technology hardware inventory
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Do routine maintenance and cleaning of technology hardware.
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Work cooperatively with other members of technology support team.
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Perform related duties as assigned.
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Connect, disconnect, and move all technology related equipment as required.
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Maintain and oversee proper backup procedures and reliability on related servers.
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Ability to work independently as well as collaboratively.
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Strong communication and interpersonal skills
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Excellent analytical/problem-solving skills.
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Experience with computer networks.
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Good computer repair maintenance skills.
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Willingness to update technology skills and keep current on emerging technologies.
