Job Summary:
The Esthetician administers professional facials, waxing services, and makeup services to our guests.
Duties & Responsibilities:
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Prompt with each appointment and perform services within the appropriate time allotted for the service.
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Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices.
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Be flexible with your schedule, supporting the needs of the spa.
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Properly care for equipment and use proper amounts of product to assist with cost controls.
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Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
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Actively promote home care programs, meeting minimum retail sales goals.
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Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
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Perform prep work and properly clean and restock the work area as required.
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Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
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Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.
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Handle guests' questions and concerns professionally and courteously.
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Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
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Maintain a positive attitude and contribute toward a quality work environment.
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Regularly attend, participate in, and support training for the spa.
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Assist in all areas of spa operation as requested by management.
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Performs other related duties as assigned.
Required Skills & Abilities:
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Proficient in all components of skin care.
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Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.
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Strong teamwork and collaborative skills.
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Excellent energy, forward-thinking, and creative individual with high ethical standards and an appropriate professional image.
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Well-organized and self-directed individual who is a team player.
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Intelligent and articulate individual who can relate to a diverse group of guests and co-workers.
Education & Experience:
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High school diploma or equivalent is required.
- Have and maintain a current state license in esthetics.
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Minimum of 1 year of experience providing skin care services in a high-end salon or luxury spa environment is a plus, but not required.
Physical Requirements:
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Prolonged periods of walking, standing, and sitting.
- Must be able to lift up to 25 pounds at times.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
