Overview
Join our dynamic team as a Customer Service/Sales Representative and become the vital link between our company and valued customers. In this energetic role, you will engage with diverse clients, provide exceptional service, and drive sales growth through proactive outreach and personalized solutions. Your enthusiasm and communication skills will help foster lasting relationships, ensuring customer satisfaction while achieving sales targets. This paid position offers an exciting opportunity to develop your sales expertise in a fast-paced environment that values initiative and dedication.
Duties
- Engage with customers through various channels, including in-person, phone, and digital communication, to understand their needs and recommend suitable products or services.
- Conduct outside sales efforts by visiting clients, attending community events, and expanding the customer base through proactive outreach.
- Negotiate terms and close sales by presenting compelling solutions tailored to individual customer requirements.
- Manage sales administration tasks such as processing orders, updating customer records, and maintaining accurate documentation.
- Collaborate with marketing teams to implement promotional strategies that boost product visibility and customer engagement.
- Provide excellent customer service by addressing inquiries, resolving issues promptly, and ensuring a positive experience at every touchpoint.
- Analyze sales data to identify trends, opportunities for growth, and areas for improvement, supporting strategic decision-making.
Qualifications
- Proven experience in outside sales or retail sales environments with a track record of meeting or exceeding targets.
- Strong negotiation skills combined with excellent communication abilities to build rapport and influence customer decisions.
- Multilingual or bilingual capabilities are highly desirable to serve diverse client populations effectively.
- Familiarity with sales administration tools and analysis skills to interpret data for strategic planning.
- Knowledge of insurance sales, HIPAA regulations (Health Insurance Portability and Accountability Act), telemarketing techniques, and marketing strategies is a plus.
- Exceptional customer service skills with a proactive approach to problem-solving and relationship building.
- Ability to work independently in outside environments while maintaining professionalism and enthusiasm. This role is perfect for motivated individuals eager to grow their sales expertise while delivering outstanding service in a vibrant team setting. We are committed to supporting your professional development through comprehensive training and ongoing mentorship—empowering you to succeed every step of the way!
Pay: $44,000.00 - $150,000.00 per year
Benefits:
Work Location: Hybrid remote in Matthews, NC 28105
