We a re c urr e n t l y seek ing a Client Advisor to join our d y n am ic boutique t e a m.
ROLE
The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.
MISSION
- Provide outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and sincere way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Upholds and adheres to all company policies and operational procedures
PROFILE
- Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
- Have passion for the fashion culture, like to create personalized looks
- Have a business mindset and an entrepreneurial spirit
- Strong team spirit to achieve common goals
- At ease with using tools and applications, adapts quickly with new technology
- Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
- Proactive, passionate & with a problem-solving attitude
- Excellent written, oral & listening skills, in English and local language, additional languages preferred
- Embrace change and see it as an opportunity to grow and develop
S a i n t Lauren t i s c o mm i tt e d t o bu i l d i n g a d i v er s e w ork f or c e . W e be li e v e d i v er s i t y in a l l i t s f or m s – gender , age , na t i ona li t y , c u l t ure , re li g i ou s be li e f s and s e x ua l or i en t a t i o n – enr i c h e s t h e w or k p l a c e . I t open s u p oppor t un i ti e s f o r peop le t o e x pres s t he ir t a l en t , b o t h i nd i v i dua l l y an d c o ll e ct i v e l y an d i t he l p s f os t e r ou r ab il i t y t o adap t t o a c hang i n g w or l d . A s a n E qua l O ppor t u n i t y E m p l o y e r, w e w e l c o m e an d c ons i de r app li c at i on s f ro m a ll qua li f i e d cand i da t e s , regard l e s s o f t he ir bac k ground.
