The Holiday Inn Express Savannah Airport is seeking a service oriented Assistant Executive Housekeeper to join our team!
Our ideal Assistant Executive Housekeeper has an open availability, including weekends and holidays. Scheduled shifts will vary depending on the needs of the hotel. We require supervisory experience within a hotel housekeeping department for this position. If you have any questions, please send us a message!
The duties of our Assistant Executive Housekeeper include:
The Assistant Executive Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners. He / She assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry functions and reports to the Executive Housekeeper.
Participates in and enforces quality assurance for Housekeeping Department and department cost control measures.
Responsibility & Authority:
- Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
- Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
- Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
- Prepares and distributes the Room assignment sheet and floor keys to housekeepers.
- Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
- Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
- Provides support to the Executive Housekeeper in all areas of Housekeeping operations, such as staff training, coaching, and counseling, and also enforces the hotel's standard operating procedures.
- Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
- Rewards employees who use their empowerment to meet or exceed guest expectations.
- Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area.
- Attend to any guest complaints and take service recovery measures if required.
- Submit requests for repair and periodic maintenance of cleaning equipment.
Other Routine Responsibilities:
- Co-ordinate with front office and sending room discrepancy lists.
- Attends periodic staff meetings with other department heads to discuss company policies and patrons’ complaints, and to make recommendations to improve service and ensure more efficient operation.
- Orient and familiarize new personnel with hotel facilities and operating hours.
- Control all expenditures relating to Housekeeping, including labor, guest room supplies, and all cleaning supplies and equipment.
- Oversee any guest communications from housekeeping.
If this sounds like a good fit for you, please stop by the Holiday Inn Express Savannah Airport to meet with our management team! We conduct interviews and hire on the spot!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
Work Location: In person
