About Inness
An inspired country retreat were cultivated meets wild. Set across 220 expansive pastoral acres between the Catskill and Shawangunk mountain ranges, Inness is home to a hotel, restaurant, member’s club, golf course, and a vibrant community rooted in thoughtful hospitality.
Recognized within the Michelin Guide for its distinctive guest experience, Inness blends design, landscape, and service at a level that reflects the standards of world-class hospitality.
This is a hands-on leadership role requiring active floor presence, coaching, service execution, and collaboration with culinary and hotel leadership teams.
Highly motivated applicants are encouraged to reach out directly to
Andrew Fesen - Dir of Human Resources
email - [email protected]
Phone 717.940.2175
Responsibilities
- Lead and oversee all front-of-house restaurant operations during service
- Maintain exceptional guest experience standards with a focus on personalized hospitality
- Train, mentor, and develop FOH team members including servers, hosts, bartenders, runners, and support staff
- Uphold fine dining service standards, sequence of service, and attention to detail
- Manage staffing levels, scheduling, labor efficiency, and daily floor plans
- Partner closely with culinary leadership to ensure smooth service execution
- Monitor guest feedback and proactively resolve service concerns
- Conduct pre-shift meetings and ongoing service education
- Maintain cleanliness, organization, and presentation standards throughout the dining spaces
- Ensure compliance with all health, safety, alcohol service, and company policies
- Assist with wine service standards, special events, private dining experiences, and seasonal programming
- Support recruitment, onboarding, coaching, and performance management efforts
Qualifications
- Minimum 5 years of restaurant management experience in upscale or fine dining environments
- Strong knowledge of hospitality and elevated service standards
- Demonstrated leadership and team development abilities
- Excellent communication and problem-solving skills
- Ability to remain calm and organized in a fast-paced environment
- Experience with POS systems, scheduling software, and labor management
- Wine and beverage knowledge strongly preferred
- Flexible schedule including evenings, weekends, and holidays
- Passion for hospitality, food, wine, and guest experience
Preferred Experience
- Michelin-level, luxury hotel, or destination dining experience is highly valued
- Experience managing within boutique hotels, resorts, or hospitality-driven lifestyle properties is a plus
What We Offer
- Opportunity to work within one of the Hudson Valley’s most recognized hospitality destinations
- Collaborative and hospitality-focused culture
- Competitive compensation
- Employee dining and property perks
- Opportunities for growth within a multi-faceted hospitality company
- Beautiful work environment surrounded by nature, design, and culinary excellence
If you are passionate about exceptional hospitality and creating meaningful guest experiences, we would love to hear from you.
Pay: From $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many employees have you managed/supervised?
- What fine dining restaurants have you been a GM at?
Work Location: In person
