We are seeking motivated, energetic, and career-driven individuals to join our growing team as an Entry Level Business Account Representative (CSR) in Indianapolis, IN.
This position is ideal for individuals who enjoy working with people, building professional relationships, solving customer challenges, and developing valuable business skills. We provide comprehensive training, making this an excellent opportunity for recent graduates, career changers, and individuals seeking long-term growth opportunities.
No prior experience is required; we invest in the right people and provide the tools necessary for success.
Responsibilities
- Serve as the primary point of contact for new and existing customer accounts
- Provide professional and friendly customer support
- Assist customers with account information, service inquiries, and business solutions
- Develop and maintain positive relationships with clients and customers
- Identify customer needs and recommend appropriate products and services
- Maintain accurate customer records and account notes
- Collaborate with team members to resolve customer concerns efficiently
- Learn and apply business development, account management, and customer retention strategies
- Follow company policies, procedures, and performance standards
Qualifications
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Self-motivated with a strong work ethic
- Ability to multitask and remain organized in a fast-paced environment
- Basic computer proficiency
- Customer service, retail, or hospitality is a plus but not required
- High school diploma or equivalent preferred
What We Offer
- Paid training and ongoing professional development
- Weekly monetary bonuses and incentives
- Clear career advancement opportunities
- Leadership development programs
- Supportive team-oriented culture
- Competitive pay with performance-based incentives
- Full-time schedule
- Opportunity to gain valuable experience in customer service, account management, business development, and client relations
Benefits
- 401(k)
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Schedule
- Work From Home Opportunities (based on position requirements and performance)
- On-the-Job Training
- Referral Program
- Paid Professional Development
Schedule
- Full-Time
- Monday to Friday
- Day Shift
Pay: $52,843.00 - $76,375.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person