Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, ensuring a warm, professional, and efficient experience. Your expertise in medical administrative support, combined with your knowledge of EMR (Electronic Medical Records) systems and medical billing, will help streamline clinic operations and enhance patient care. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and dedication to excellent customer service will make a meaningful difference.
Duties
- Greet patients and visitors with professionalism and warmth, providing exceptional patient service at all times
- Manage appointment scheduling using EMR systems with Eclinical works
- Verify insurance coverage and perform insurance verification procedures to facilitate smooth billing processes
- Collect and process payments, including medical collections, accurately documenting all transactions in compliance with HIPAA regulations
- Maintain accurate medical records by filing, updating, and reviewing documentation within various EHR (Electronic Health Record) systems such as Meditech or Dentrix
- Handle multi-line phone systems with excellent phone etiquette to answer inquiries, schedule appointments, and relay messages promptly
- Assist with intake procedures, including patient registration and data entry using computer skills like typing and 10-key typing for efficiency
- Support medical billing activities by understanding CPT coding, ICD-9/ICD-10 coding standards, and Medicare requirements for accurate claims submission
- Review documentation for completeness and accuracy to ensure compliance with healthcare regulations
- Manage front desk operations including appointment reminders, patient check-in/out processes, and maintaining a welcoming environment
Experience
- Proven experience as a Medical Receptionist or in a similar medical office administrative role for more than 1 year
- Familiarity with EMR/EHR eClinicalWorks,
- Strong understanding of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures
- Experience with insurance verification processes and Medicare guidelines
- Excellent customer service skills coupled with professional phone etiquette and communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel) along with basic computer skills for data entry and documentation review
- Previous clinic or dental office experience is advantageous; bilingual abilities are a plus to serve diverse patient populations
- Ability to handle clerical tasks such as filing, documentation review, and managing multi-line phone systems efficiently
- Obtain prior authorizations for medications, Cat scans and MRI
Join our team to contribute your expertise in a supportive environment that values dedication to quality care! We are committed to fostering a workplace where your skills grow alongside your career.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
