Job Title: Front Desk Receptionist
Location: Advanced Dermatology of Alaska – Wasilla, Alaska
Employment Type: Full-Time, Part-Time
About Us
Advanced Dermatology of Alaska is a busy dermatology clinic committed to providing exceptional care in a welcoming and professional environment. We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our team in Wasilla.
Position Summary
The Front Desk Receptionist is the first point of contact for our patients and plays a vital role in creating a positive experience. This position handles scheduling, patient check-in/check-out, insurance verification, and general administrative support in a fast-paced environment.
Key Responsibilities
- Greet patients and visitors warmly and professionally.
- Manage appointment scheduling and confirming upcoming visits.
- Check patients in and out, ensuring accurate demographic and insurance information.
- Collect co-pays and process payments according to office policy.
- Answer phones and respond to patient inquiries promptly.
- Assist with insurance verification and prior authorization coordination.
- Maintain HIPAA compliance and patient confidentiality.
- Provide support to clinical and administrative teams as needed.
Qualifications
- High school diploma or equivalent required.
- Proficiency with EHR systems and Microsoft Office Suite is required.
- Previous experience in a medical office or customer service setting preferred.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
Pay: $19.00 - $22.00 per hour
Work Location: In person
