We aren't just hiring an Account Manager.
We're looking for a leader.
At Cents & Balance, we believe bookkeeping is about far more than debits and credits. We become trusted partners to our clients, helping them understand their businesses and make better financial decisions.
That starts with having an incredible team.
We're looking for someone who enjoys leading others, solving problems, building relationships, and creating an environment where both clients and teammates feel supported.
If you're the type of person who naturally coaches others, enjoys helping people succeed, and believes accountability and kindness can absolutely exist together, we'd love to meet you.
Who We Are
Cents & Balance is a growing, fully remote bookkeeping firm serving businesses across a variety of industries.
We believe in:
✔ Work-life harmony (not hustle culture)
✔ Flexibility with accountability
✔ Continuous learning
✔ Teamwork over ego
✔ Exceptional client service
✔ Having fun while doing meaningful work
We trust our employees to manage their schedules while meeting deadlines, supporting one another, and delivering an incredible client experience.
About the Role
As an Account Manager, you'll lead a small team of bookkeepers while managing client relationships and ensuring exceptional service.
You'll be a coach.
A mentor.
A teacher.
A problem solver.
You'll help your team grow while making sure every client receives the level of service we're known for.
You'll Thrive Here If You...
- Love helping people succeed.
- Stay calm under pressure.
- Can have difficult conversations with kindness and confidence.
- Believe great leaders listen more than they talk.
- Enjoy teaching and mentoring others.
- Take ownership instead of making excuses.
- Can juggle multiple priorities without losing your positive attitude.
- Like finding better ways to do things.
Responsibilities
- Lead and mentor a team of bookkeepers.
- Support client onboarding.
- Review bookkeeping work and financial reports.
- Solve complex bookkeeping challenges.
- Meet with clients.
- Conduct employee evaluations.
- Train new team members.
- Improve workflows and processes.
- Partner with leadership on firm initiatives.
Qualifications
- 5+ years of bookkeeping experience
- Leadership or management experience
- QuickBooks Online experience
- Strong understanding of accounting principles
- Outstanding communication skills
- Excellent organization and time management
- Positive attitude and growth mindset
Why People Love Working Here
- Fully remote
- Flexible scheduling
- Leadership that genuinely cares
- Opportunities for advancement from within
- Supportive, collaborative culture
- Interesting clients across many industries
- A team that celebrates wins and helps each other through challenges
Sound Like You?
Tell us why.
Instead of submitting a generic cover letter, we'd love to hear about you. Please submit a letter telling us:
- Why this role excites you.
- Your leadership philosophy.
- A time you helped someone grow professionally.
- What exceptional client service means to you.
Job Type: Full-time
Pay: $28.00 - $30.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Retirement plan
Work Location: Remote
