Thorek Memorial Hospital is a stable community hospital with its roots in Chicago for over 100 years. We are committed to excellence in patient care, serving our community, and committed to the continued learning of our employees.
Andersonville Senior Living is seeking a friendly, professional, and customer-focused Full-Time Front Desk Receptionist to join our team. The Front Desk Receptionist serves as the first point of contact for residents, families, visitors, and staff, creating a welcoming and positive experience while supporting the daily operations of the community.
Essential Responsibilities
- Greet residents, families, visitors, vendors, and guests with warmth and professionalism.
- Answer and direct incoming telephone calls promptly to the appropriate department or team member.
- Provide information and assistance to visitors while maintaining excellent customer service.
- Monitor and control access to the community by following visitor sign-in procedures and security protocols.
- Receive and distribute mail, packages, and deliveries.
- Assist with administrative tasks such as filing, copying, data entry, and preparing documents as assigned.
- Maintain a clean, organized, and professional reception area.
- Communicate effectively with all departments to ensure smooth daily operations.
- Respond appropriately to emergency situations by following community policies and procedures.
- Maintain confidentiality of resident and employee information in accordance with HIPAA and company policies.
- Perform other duties as assigned.
Qualifications
- High school diploma or GED required.
- Minimum of one (1) year of receptionist, customer service, or front desk experience preferred.
- Experience in a senior living community, healthcare, hospital, or medical office is preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficiency with Microsoft Office and basic computer applications.
- Professional appearance, dependable attendance, and a positive attitude.
- Ability to work independently while maintaining excellent customer service
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- customer service: 1 year (Required)
- 1 year experience (Required)
Work Location:
Work Remotely:
Work Location: In person
Thorek is an equal opportunity employer
Job Type: Full-time
Ability to Relocate:
- Chicago, IL 60640: Relocate before starting work (Preferred)
Work Location: In person
