ACC Insurance Agency is currently hiring an Entry-Level Client Services Coordinator. This hybrid position is ideal for candidates seeking an entry level opportunity within Client Services and Office Operations. Daily tasks include general administrative support, client communication, and facilitation of a positive customer experience. Insurance experience is not necessary, paid training will be provided.
Responsibilities
- Serve as a primary point of contact for client inquiries by phone and email.
- Assist with client onboarding and account documentation.
- Maintain accurate client records and update information as needed.
- Schedule appointments and coordinate follow-up communications.
- Prepare, organize, and file client documents.
- Support the team with daily administrative and office tasks.
- Provide professional and friendly customer service.
- Work closely with team members to ensure efficient client support.
Qualifications
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency, including Microsoft Office.
- Excellent organizational and time management skills.
- Ability to multitask and work in a team environment.
- Positive attitude and willingness to learn.
- Previous customer service or administrative experience is a plus but not required.
Pay: $25.81 - $31.08 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Referral program
- Retirement plan
- Work from home
Work Location: Hybrid remote in Phoenix, AZ
