Position: Dental Office Manager (Privately Owned Practice)
Company: AZ Family Dental
Job Type: Full-time, in person
Location: Phoenix, AZ 85023
Pay: $60,000 - $70,000 per year
About Us
AZ Family Dental is a privately owned, doctor-led practice. We are not a corporate group or a DSO. Decisions are made in the office by the people who work here, which means you will have a real voice in how the front office runs and direct access to the owner. We care deeply about patient relationships and about treating our team like professionals, not numbers. If you have worked in corporate dentistry and missed the feeling of a practice that actually feels like yours, you will fit right in here.
The Role
We are looking for an experienced dental Office Manager to lead the patient care and administrative operations of our Phoenix office. This is a hands-on leadership role for a sharp, organized professional with real depth in insurance, claims, and collections. You will keep our front office efficient, accurate, and a step ahead.
What You'll Do
- Lead front office operations day to day with precision and accountability.
- Manage insurance verifications, pre-authorizations, and timely, accurate claim submissions and follow-ups.
- Maximize collections and minimize write-offs through diligent A/R management and patient financial coordination.
- Build productive, efficient schedules for our doctors and hygienists.
- Support and supervise the front desk team, setting a high bar for communication and performance.
- Monitor and report on the numbers that matter: collections, insurance aging, and practice financials.
What You Bring
- 3+ years of dental office management experience.
- Deep understanding of insurance processes, claim workflows, and dental billing.
- A proven track record of improving collections and reducing outstanding balances.
- Strong communication, leadership, and organizational skills.
- Proficiency with dental practice management software (Denticon, Eaglesoft, Dentrix, or similar).
- A proactive mindset and a genuine interest in making the practice better.
What We Offer
- Competitive pay and a direct relationship with the practice owner.
- Medical insurance.
- 401(k) with employer match (after 12 months).
- Paid time off.
- Continuing education credits.
- Employee discount.
Work Location
In person, Phoenix, AZ 85023.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Employee discount
- Health insurance
- Paid time off
Work Location: In person