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Quality Manager

THE VISUAL PAK COMPANIES -
Waukegan, IL

Job Details

$92,028 - $138,042 a year

Benefits

Commuter assistance
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Pet insurance

Qualifications

Mechanical blueprint interpretation
Customer communication
Staff supervision
Team supervision
Manufacturing facility experience
Managing laboratory teams
Blueprint dimension interpretation
Managing product quality assurance teams
Manufacturing company experience
Customer complaint resolution

Full Job Description

Join the PAK

The Visual Pak Companies are aligned with many of the largest consumer product companies in the household, personal care, automotive, and food product industries.

30 years of consistent growth with no end in sight is a testament to our best-in-class workforce as the foundation for our collective success. The Visual Pak is looking for innovative and dedicated achievers who are encouraged to keep a healthy work/life balance to join our team.

Position Title: Quality Manager

Reporting into Title: Director of Operations-Liquids

Business and Department: ABF/L – Quality

Position Purpose/Summary:

Key accountability in Managing Quality Systems in compliance with customer specifications. Perform audits and provide reports and recommendations to senior management based on audit findings. Serve as technical expert for all Plant Quality, Validation, and Regulatory matters.

Direct Reports

Quality Supervisor, Quality Inspectors, and Documentation Retention and Control Clerk

Position Responsibilities-Tasks-Deliverables

All duties as assigned and the following specific activities.

All duties as assigned and the following specific activities.
Manage a team of three or more Direct Reports with overall responsibility for Quality Assurance Department and Analytical Lab analysis/testing
Monitors all manufacturing procedures to ensure compliance to customer’s specifications.
Oversees inspections and ensures quality problems are identified and resolved.
Perform and/or arrange QA/QC audits of the facility.
Responsible for all Plant Regulatory matters including FDA, ISO, EPA, AIB, OSHA compliance and maintenance of facility and product registrations.
Oversee investigations and corrective actions relating to product quality problems and recommends changes or improvements
Manage all specification documentation and control
Manage and maintain all cGMP documentation
Interface with Customer QA Departments; serve as technical resource for all Quality and Regulatory issues
Responsible for completing statistical analysis on all appropriate processes
Ensure appropriate training of all departmental personnel and coordinate inter-department communications.
Oversee preparation of and approval for all company SOP’s.
Complete and/or verify accurate completion of all documentation (forms, reports, etc.)
Responsible for all label storage, distribution and reconciliation.
Insure compliance to cGMP methods and practices are being utilized in manufacturing process
Is on call 24 hours to answer questions from 2nd and 3rd shift

Key Performance Indicators (KPIs)

On-going outcome that is measurable
Reduce and maintain a defects per mllion rate (DPM) of 0.50% or lower.
On-time training execution of 100%.
Reduce and/or maintain customer complaints to two or less per month.
Maintain zero recall standard through quality systems and GMP
On-time execution and closure of Questionable Material Reports, Deviations, CAPAs, Internal Audits.
Successfully maintain ISO and FDA accredidations and certifications.

Benefits:

Health Insurance
Dental Insurance
Vision Insurance
Life & AD&D Insurance
401(k)
401(k) match
Pet Insurance
Paid time-off
Paid holidays
Tuition reimbursement
Flexible Spending Account
Dependent Care Subsidy
Childcare Resources
Commuter Benefits
Employee Assistance Program
Disability Insurance
Employee Discounts

Knowledge-Skills-Abilities

Education:

BS Degree in Chemistry. Biology, Quality or related field
Coursework in Quality, Management/Supervision/People Skills (Interpersonal Relationships).

Experience:

Minimum of Five years related industry experience
Experience in liquid fill manufacturing and minimum three (3) years building and leading QA teams
Experience in commercial lab settings
Working knowledge of ISO reqs, CAPA, FMEA, etc.
Excellent Knowledge and application of Quality System policies and procedures
Detail Oriented
Motivational / Team Building skills
Ability to engage staff
Must be able to read blueprints.

Technology/Software:

Communication:

Excellent communication skills (both verbal and written), to communicate with all personnel.

Physical Capabilities

Strength (lifting, dexterity, repetitive motion):

Movement (standing, stopping, sitting, crouching, crawling):

Hearing (loud noise tolerance, quiet work area, public speaking, receive work direction):

Vision (judge distance, read signs, extended computer work, identify details):

MISCELLANEOUS

Travel:

Vehicle (own):

Tools (own):

Technology (own)

Visual Pak Companies is an Equal Opportunity Employer. Visual Pak does not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs.

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