Service Greeter – Loyalty Volkswagen
Location: Chester, VA
Department: Service
Employment Type: Full-Time
Join the Loyalty Automotive Family!
At Loyalty Volkswagen, we believe our employees are the heartbeat of our success. We’re looking for an enthusiastic and customer-focused Service Greeter to be the first friendly face our guests see when visiting our Service Department. If you have a positive attitude, enjoy helping others, and thrive in a fast-paced environment, we want you on our team!
What You’ll Do:
-
Welcome customers upon arrival with a friendly, professional attitude.
-
Direct customers to the appropriate service advisor or waiting area.
-
Assist with vehicle check-in, tagging keys, and updating service records.
-
Maintain a clean and organized service drive.
-
Communicate effectively with service advisors, porters, and technicians.
-
Deliver exceptional customer service that reflects the Loyalty brand.
What We’re Looking For:
-
Excellent communication and interpersonal skills.
-
Strong attention to detail and professionalism.
-
Ability to multitask and stay organized in a busy environment.
-
A team player who takes initiative and enjoys helping others.
-
Valid driver’s license with a clean driving record.
-
Previous automotive or customer service experience preferred (but not required).
What We Offer:
-
Competitive pay.
-
Full benefits package including medical, dental, and vision.
-
Paid time off and holidays.
-
Employee discounts on vehicles, service, and parts.
-
Growth and advancement opportunities within Loyalty Automotive.
-
A positive, team-oriented culture built around integrity and respect.
Additional Requirements:
-
All applicants must be authorized to work in the USA.
-
All applicants must pass background checks and drug tests.
-
Must have a valid driver's license.