Position Summary:
The Showroom Sales Representative is responsible for selling high performance aftermarket automotive parts to the public. The Showroom Sales Representative will work closely with multiple departments across the organization to provide customers with an industry-leading customer experience.
Supervisory Responsibilities:
The position has no supervisory responsibilities.
Key Responsibilities:
· Sell high performance and racing products via phone sales and showroom store front.
· Understand distinct performance segments Lane Automotive sells to, and customers’ needs within those segments.
· Identify customer expectations and exercise decision-making ability to determine the best products to meet customer needs.
· Perform data entry of customer orders into order system.
· Provide product price quotes to customers.
·Responsible for the assigned cash drawer and the nightly reconciliation of all transactions and documentation from that day.
· Assist the Showroom in daily tasks, answering phones, emails, customer questions/inquiries, etc.
· Partake in overall Showroom housekeeping including cleaning, organizing, reducing clutter, dusting, sweeping, etc.
· Participate in seminars and other training as required.
· May attend industry events (Company Events, Trade Shows, and Motorsports Events) as a strong brand representative.
· Work in a team environment.
· Promote and maintain a clean and safe work environment by complying with procedures, policies, training, and regulations.
· Ensure established policies and procedures are followed.
· Participate in continuous improvement project team activities.
· Other duties as assigned.
Education/Experience/Qualifications:
· High School diploma or GED, required.
· 1-3 years of sales experience, preferred.
· Experience with SxE and IRMS, preferred.
· Must have significant and detailed product knowledge of performance aftermarket automotive parts.
· Must have a solid understanding with and a passion for, the technical and mechanical aspects of the performance motorsports aftermarket.
Skills & Abilities:
· Proficient with Microsoft Office Suite and other job-related equipment and software.
· Ability to communicate effectively (clear and concise) through writing, speaking, active listening, and presentation. Excellent verbal and written communication skills.
· Ability to approach conflicts with vendors, customers, and colleagues in a constructive manner.
· Excellent verbal and written communication skills.
· Ability to read, analyze, and interpret data.
· Strong quantitative and analytical skills.
· Excellent organization skills and detail-oriented with exceptional critical thinking, multi-tasking, and problem-solving abilities.
· Excellent time management.
· Ability to work both independently, within a team, and cross-functionally with other departments/stakeholders.
· Ability to work with minimum supervision/guidance and must be self-directed.
· Excellent problem-solving skills and sound judgment.
· Ability to develop and foster business relationships.
· Willing to participate in Company designated training.
· Must have knowledge of and comply with the policies and procedures contained in the company handbook.
· Must be able to maintain confidentiality.
· Must be able to practice safe work habits.
Physical Demands:
This is an office type position and a general warehouse position that requires sitting, standing, walking, stooping, kneeling, and use of hands continuously for eight hours. This position requires lifting/moving up to 50 pounds and occasionally with assistance lifting/moving up to 100 pounds. This position requires extended amounts of time walking and climbing stairs. This position may require work time beyond an eight-hour shift/40-hour week. This position requires the operation of basic office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of Lane Automotive. Part of that responsibility includes understanding and living up to company values, standards, and policies, specifically our code of ethics and business conduct. Additionally, every coworker has the responsibility to ask questions when they are unsure of what those values, standards, and policies require and to act if they believe someone else is not acting consistently with those values, standards, and policies.
The information in this job description is intended to convey the key responsibilities and requirements. It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. Responsibilities are subject to change.
At Lane Automotive, we recognize our ultimate success depends on our talented and dedicated workforce. We value the contribution each Team Member makes to our Vision “To deliver the best customer experience in every market we serve.” We expect Team Members to practice values in all decisions and lead the values by action and example.
Lane Automotive Values:
Integrity: Be genuine, always do what’s right even when no one is looking
Passion: A strong feeling of excitement
Innovation: Never satisfied with the status quo
Respect: Consideration for everyone, in everything we do
Accountability: Take ownership
Lane Automotive welcomes diversity. As an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.
Job Type: Full-time
Benefits:
- 401(k) 5% Match
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Prescription drug insurance
- Referral program
- Tuition reimbursement
- Vision insurance
Ability to Commute:
- Watervliet, MI 49098 (Preferred)
Work Location: In person
