At Northgate Collective, we believe successful careers start with the right opportunities, training, and support. We're currently seeking ambitious individuals to join our team as an Entry Level Enrollment Agent. In this role, you'll work directly with customers to provide information about Kinetic’s products and services, assist with enrollment processes, and help ensure a positive customer experience.
Whether you're a recent graduate, transitioning careers, or looking for a company where your efforts are recognized, this position provides valuable experience in customer engagement, communication, and professional development. Our Entry Level Enrollment Agents develop skills in customer support, relationship building, and account assistance while gaining opportunities for long-term career growth.
What You'll Do as an Entry Level Enrollment Agent:
- Connect with customers and provide information about Kinetic products, services, and available promotions.
- Assist customers with enrollment processes and account-related inquiries.
- Answer customer questions and ensure they understand available service options.
- Build strong relationships through exceptional customer interactions.
- Support customer retention efforts by delivering an excellent customer experience.
- Work collaboratively with team members to achieve performance goals.
- Maintain a professional representation of our clients and brands.
What We're Looking For in an Entry Level Enrollment Agent:
- Strong verbal communication and interpersonal skills
- Positive attitude and a customer-first mindset
- Coachable, driven, and eager to learn
- Ability to thrive in a fast-paced, team-oriented environment
- Previous sales or customer-facing experience is beneficial but not required
What We Offer:
- Ongoing mentorship from experienced professionals
- Performance-based advancement opportunities
- Collaborative and supportive team culture
- Hands-on experience in sales, communication, and business development
Pay: $49,872.79 - $60,061.86 per year
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person