SCHEDULE: Monday, Thursday, Friday, Saturday & Sunday - REQUIRED
HOURS: 2pm-10pm (Training hours noon - 8pm)
SUMMARY
Join our dedicated team as an Attendant for Non-Emergency Medical Transport, where you will play a vital role in ensuring safe, reliable, and compassionate transportation for patients requiring medical assistance outside of emergency situations. You will provide transportation of clients to and from hospitals, nursing facilities, dialysis centers, rehabilitation centers, medical offices and their private residences in a professional manner. You will assist drivers to help the clients in boarding and exiting the vehicle, and ensure their safety by fastening wheelchairs, stretchers, and other medical or mobility equipment in a secure fashion. You then remain with the client during transport to monitor and ensure safety at all times. In addition, you are responsible for assisting with maintaining clean vehicles according to company standards and keeping records and trip logs that outline driving activity and privacy of our clients. This position offers an engaging opportunity to support individuals in need by providing professional, courteous, and efficient transport services. Your efforts will directly contribute to improved patient care and community well-being, making a meaningful difference every day.
REQUIREMENTS
· Must be at least 18 years old
· Must be eligible to work in the United States
· Must pass a mandatory criminal background check with no felony convictions
· Must a mandatory pre-employment drug screen
· Strong commitment to customer service; strong verbal and written communication; problem-solving skills
· Ability to work well with others
· Must be able to work non-traditional shifts and have flexible work schedules as needed
· Prior experience in home & community care or hospital settings is highly preferred.
· Demonstrated ability to provide compassionate patient care with patience and professionalism.
· Experience working within hospital environments or critical care transport settings is a strong advantage.
· Knowledge of safety protocols related to patient handling and transportation is essential.
· Strong communication skills with the ability to coordinate efficiently with healthcare teams and patients.
This role is an excellent opportunity for motivated individuals passionate about community service and healthcare support. We are committed to fostering a positive work environment that values your skills and dedication while offering comprehensive training to help you succeed in this rewarding career path.
RESPONSIBILITIES
· Assist driver with client transport, using wheelchair or stretcher, as appropriate
· Transport clients utilizing company vehicles in a safe and professional manner
· Arrive and sign in on time; work shifts as scheduled; wear clean, neat uniform
· Assist with pre-trip and post-trip inspections of assigned vehicle
· Follow proper procedure when transporting passengers including but not limited to: safe transition of clients to wheelchair or stretcher, proper wheelchair and stretcher securement, and providing passenger assistance at entries and exits
· Assist patients with boarding and disembarking vehicles, ensuring their comfort and safety throughout the journey.
· Monitor patient condition during transit, providing basic care or support as needed in accordance with established protocols.
· Maintain clear and professional communication with healthcare providers, dispatch teams, drivers, and patients to coordinate timely pickups and drop-offs.
· Adhere strictly to safety procedures, traffic laws, and company policies to ensure a secure environment for all passengers.
· Safely pick up and drop off clients at scheduled locations
· Assist as needed with collection and submission of proper cash fares, following fare collection procedures
· Adhere to all regulations related to the Americans with Disabilities Act (ADA) and HIPPA (Health Insurance Portability and Accountability Act)
· Follow procedures, rules and regulations of the Company
PHYSICAL DEMANDS
· Must be physically able to step up and down steps, safely secure clients for transport, lift up to 50lbs, and transport wheelchair patients on paved and unpaved surfaces.
· Must be physically able to step up and down steps, lift up to 100lbs to transport stretcher clients, safely secure clients to stretchers in vehicle, and transport stretchers on paved and unpaved surfaces.
· Must be physically able to transport clients up ramps via wheelchairs and stretchers.
· Must be able to access floor of vehicle (via squat, bend, or kneel) to secure wheelchairs and stretchers as necessary.
· Attendants must be able to work in spaces with limited headroom up to 43 in.
· Requires tolerance of seated posture up to 40 min continuously, for a total of up to 8 hours per shift.
· Requires tolerance of standing posture up to 5 min continuously, for a total of up to 2 hours per shift.
· Attendant must access pick up points for passengers. Requires walking up to 0.5 miles per shift.
WORK ENVIRONMENT
The Non-Emergency Medical Transport Attendant must be able to tolerate working in an environment consisting of long periods of riding in medical transport vehicle with periodic exposure to outside weather conditions and traffic congestion. In addition, attendants must be able to tolerate a working environment with inside ambient temperatures. This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Leopard Transport of Central Florida, LLC reserves the right to change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Leopard Transport of Central Florida, LLC is an EOE.
Pay: $14.50 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lady Lake, FL 32159 (Required)
Work Location: In person
