Be the voice of Rentway USA from day one - you'll build how every call, quote, and walk-in gets handled, with a clear path to grow as we do.
What you'll do
- Answer every inbound call, email, and web inquiry fast - quotes out in hours, not days.
- Qualify needs and convert inquiries into POs and active rentals; drive conversion above 30%.
- Greet, qualify, and serve walk-in customers at the counter.
- Onboard new accounts - credit apps, terms, billing; coordinate dispatch with the yard and mechanic.
- Spot upsells and hand bigger accounts to outside sales.
What you'll bring
- 2+ years inside sales, counter sales, or B2B customer service - ideally construction equipment rental, building materials, or industrial distribution.
- Clear English (written and verbal); juggle many customers without dropping balls.
- Comfortable in a CRM and disciplined about logging everything.
- Bonus: experience at a national rental chain (URI, Sunbelt, Herc), construction trade background, rental software (Wynne, Texada, Point of Rental, Quipli), bilingual EN/ES.
Who we are
Rentway is a European equipment rental leader - the #2 Bobcat purchaser in the Nordics, with the largest heavy fleet in the Baltics (~660 units across 10 branches) and 15 years running the contractor-rental playbook. Merrimack is our first U.S. branch, and you'll help define how we operate here.
THE PACKAGE
- Base ~$56,000 ($27/hour) + performance incentives tied to conversion & revenue - OTE ~$68,000-75,000
- Health / dental / vision with employer-paid portion
- 401(k) match - PTO - sick leave - federal holidays
- Annual professional development budget - relocation support if applicable
- Clear path to outside sales, account management, or operational leadership
Interested?
Apply through Indeed or reach out directly. First conversations are short and informal - if both sides see a fit, we move fast.
Rentway USA is an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, veteran status, or any other protected class under federal, state, or local law.
Pay: From $56,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- equipment rental or similar industrial B2B: 2 years (Required)
Ability to Commute:
- Merrimack, NH 03054 (Required)
Work Location: In person
